Basney Honda - Service Center
Mishawaka, IN
1,672 Reviews of Basney Honda - Service Center
Oil change Great and quick service. I was very happy and glad to receive a free car wash along with my oil change. This made me want to come back next time as th Great and quick service. I was very happy and glad to receive a free car wash along with my oil change. This made me want to come back next time as the price was worth it. More
Awesome Customer Service Everyone at Basney has been a pleasure to work with from Bryan Smith in sales to Matt and Austin in Service! Always willing to help out when needed. Everyone at Basney has been a pleasure to work with from Bryan Smith in sales to Matt and Austin in Service! Always willing to help out when needed. Thank you Basney for having such wonderful employees they always treat me like family More
Excellent service I came in for routine maintenance and even though it was busy the service advisor I’ve worked with many times Matt was very quick to get me written up I came in for routine maintenance and even though it was busy the service advisor I’ve worked with many times Matt was very quick to get me written up for my service due. Matt has always advised me of any open recalls or other services due or coming up due without trying to sell me things that I don’t need. I’ve had many other vehicles serviced at other places that would try to sell me things from wipers, filters to flushes without fail. Don’t get me wrong these things do need to be done sometimes but not at every service. Also extra thanks to Matt and his service team for doing a battery load test which mine failed so they replaced it under warranty so not to leave me stranded with a dead battery with the cold winter weather that was coming. More
Timely Friendly no issue service They took my car for oil change, tire rotation, tire pressure light on, and computer screen was not working. All fixed in a few hours They took my car for oil change, tire rotation, tire pressure light on, and computer screen was not working. All fixed in a few hours More
Honda vs Toyota Service was fine and efficient, but being a long time Toyota owner, I’d have to say that the overall experience at Toyota is superior to Honda. Quicke Service was fine and efficient, but being a long time Toyota owner, I’d have to say that the overall experience at Toyota is superior to Honda. Quicker, more personal, better waiting facility, and better pricing for services. More
Service of Honda CR-V XL It was time to have an oil change on our Honda. I had discovered that I didn't need to make an appointment. I showed up about 7:45. I was welcomed It was time to have an oil change on our Honda. I had discovered that I didn't need to make an appointment. I showed up about 7:45. I was welcomed when I arrived and invited to take a seat in the waiting room. I had time to read the newspaper I had brought and enjoy a cup of coffee. Watched some of the morning news and conversed with some other customers in the waiting area. The technician helping me came and told me that I was all set and went over the computer read out as to what was right and what would need attention in the future. I found that every one was friendly and helpful. I was home by 9:00 a.m. My only disappointment was that the area had record cold that morning (11/13) and I chose not to run my Honda through the car wash. More
Oil change Service dept was clean. Waiting area friendly. If I’m giving all 4-5 stars I don’t feel a paragraph is necessary. If I not happy you’ll hear about Service dept was clean. Waiting area friendly. If I’m giving all 4-5 stars I don’t feel a paragraph is necessary. If I not happy you’ll hear about it. More
Outstanding Work I will be back for more. Service was great and they helped me get a new key and found out my battery was no good. 10/10 with who helped me I will be back for more. Service was great and they helped me get a new key and found out my battery was no good. 10/10 with who helped me More
service was completed as needed. Did not push for services suggested. Only needed oil change.......but the did not put mileage sticker reminder in upper left corner of windshield. may Did not push for services suggested. Only needed oil change.......but the did not put mileage sticker reminder in upper left corner of windshield. may not do that anymore? More
Dealer oil change/rotation at a fair price. Got my 2007 Accord LX services here and was very pleased that it was only $59 for synthetic oil change, tire rotation, brake check, inspection and a c Got my 2007 Accord LX services here and was very pleased that it was only $59 for synthetic oil change, tire rotation, brake check, inspection and a car wash. Service was fast and people friendly. More