Basney Honda - Service Center

Fix a flat tire Service was fast and courteous, and repairs were made quickly. Also Basney washed my car without me asking for this. An extra nice touch. I was please Service was fast and courteous, and repairs were made quickly. Also Basney washed my car without me asking for this. An extra nice touch. I was please with the outcome. More

Dedicated to Excellence From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come get me once it was done, I had an oil change and tire rotation done. I always take my Honda fit to them, as I know they will take care of me and my car. More

Not much wait took care of problem immediately Great service-took. Care of defective battery right away checking it out—replaced with a new one only a short wait-friendly service—no problems plus w Great service-took. Care of defective battery right away checking it out—replaced with a new one only a short wait-friendly service—no problems plus washed my car afterwards More

Not Timely I had a 7 AM appointment and my car was not taken back until 7:45. I did not leave until 9:00 AM for a simple oil change and to check my rear hatch an I had a 7 AM appointment and my car was not taken back until 7:45. I did not leave until 9:00 AM for a simple oil change and to check my rear hatch and driver side windows. This is really frustrating when I was waiting for my car expecting it to be quick. More

Excellent service! Matt went above and beyond in providing courteous service. They were able to take care of both anticipated and unexpected service needs on the spot. T Matt went above and beyond in providing courteous service. They were able to take care of both anticipated and unexpected service needs on the spot. They put another technician on the job to shave my wait time by an hour. Waiting area is pleasant and well equipped. Car is running great. More

Excellent The service team at Basney Honda always meets or exceeds my expectations. They are on time, courteous, and have fair pricing for a dealer. I highly re The service team at Basney Honda always meets or exceeds my expectations. They are on time, courteous, and have fair pricing for a dealer. I highly recommend them for Honda service. More

Always excellent customer service and work The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will always refer my friends and family More

Tire Replacement on our Honda Odyssey Excellent customer service provided by Austin! He took the time to secure a loaner vehicle while the van was being serviced. Very unexpected but great Excellent customer service provided by Austin! He took the time to secure a loaner vehicle while the van was being serviced. Very unexpected but greatly appreciated! More

Courteous, clear. clean The crew members were friendly and efficient. They clearly explained what they planned to do in my 60,000-mile check-up and called to ask about addit The crew members were friendly and efficient. They clearly explained what they planned to do in my 60,000-mile check-up and called to ask about additional issues that surfaced during the check-up. At the end, they gave me a detailed list of the areas examined and their status. They also cleaned my car inside and out. More

Very good Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness More