Basney Honda - Service Center

Great Service. Because I couldn’t pick up the car (my husband is handicap) they returned our Honda to our house via drivers. thank you very much husband is handicap) they returned our Honda to our house via drivers. thank you very much More

My alignment is still off. The window is still not fixed. Being with out a car all day while it gets fixed isn't ideal. I have a full warranty. Courtesy vehicles should be offered. Being with out a car all day while it gets fixed isn't ideal. I have a full warranty. Courtesy vehicles should be offered. More

I come to basney I don't boil tea for the dealership but for the service I get from Austin. He is so professional and very easy to work with. I can't speak highly enough of his professionalism in service. for the service I get from Austin. He is so professional and very easy to work with. I can't speak highly enough of his professionalism in service. More

Fast, Friendly and Fantastic I took my car in for a change of oil. They got the job done quickly and while they were at it, checked all the other parts of my car. I am glad to r I took my car in for a change of oil. They got the job done quickly and while they were at it, checked all the other parts of my car. I am glad to report that they didn't need to do anything else. Honesty, what a concept for a car dealership. More

Matt was quick to get my car in and call me when it was done. I was very impressed with my service at Basney and appreciate his recommendations. done. I was very impressed with my service at Basney and appreciate his recommendations. More

I have been treated very well by the staff every time I visit Basney Honda. I am not happy with my Honda CR-V though as I've had to bring it in several times and the problem is still not fixed. visit Basney Honda. I am not happy with my Honda CR-V though as I've had to bring it in several times and the problem is still not fixed. More

Basney Honda service dept is always friendly & helpful when you pull into the garage.They will always call you & let you know what they found in there 30 point check list & what needs attention now along when you pull into the garage.They will always call you & let you know what they found in there 30 point check list & what needs attention now along with the cost. More

Matt is terrific Matt was super helpful. Always courteous. And went the extra mile in helping me with some late-breaking problems. And did not try to sell me service I Matt was super helpful. Always courteous. And went the extra mile in helping me with some late-breaking problems. And did not try to sell me service I didn't need. More

Your staff in the service department is friendly, professional and thorough. They walk you through the process step by step and explain everything to you. professional and thorough. They walk you through the process step by step and explain everything to you. More

If I have to wait, I'd rather wait at Basney Nobody likes to wait for an oil change. Since I made the switch from quick lube places to dealer oil changes I've been much happier with the results. Nobody likes to wait for an oil change. Since I made the switch from quick lube places to dealer oil changes I've been much happier with the results. The dealer seems more invested in my vehicle's "health" and I feel confident in their service recommendations because of the combined skill level of the service staff so I'm not likely to switch back to quick lube oil changes. The trade off is that my oil changes require a time investment of at least an hour. The friendliness of the service and business office staff makes me feel very comfortable in Basney's waiting area. The waiting area is set up theatre style (chairs in rows facing front), there's a TV, free wifi, free bottled water and (as of January 2019) free fresh popped popcorn, vending machines and a clean women's restroom (I can't vouch for the men's). I bring my laptop and work while I'm waiting, so my time is never wasted. More