Basney Honda - Service Center

KUDOS POSTED ON LINKDN Basney Honda Your phone service, service dept., and Brandon Wilson Knocked it out of the park. I ended up at the right dealership to be sure. Hel Basney Honda Your phone service, service dept., and Brandon Wilson Knocked it out of the park. I ended up at the right dealership to be sure. Helpful, courteous, prompt....so appreciated. Brandon .....thank you for helping me with this. I had to work ...you rock. Thank you to all....from phone calls, through service, to actual replacement.....truly pleasant experience. Cathy Short More

Very nice customer service. Only issue was they didn’t do any resets after changing out battery and oil change. I had to ask Austin on the issue with the radio due to battery change before I left and the do any resets after changing out battery and oil change. I had to ask Austin on the issue with the radio due to battery change before I left and then I was almost home and saw my oil change hadn’t been reset. I called in a spoke to Matt. Both were very helpful. More

This is the BEST dealership! I love how polite and nice all the people are. You always feel that everyone is there to help you and not just try to sell you something. I drive 45 minutes to come to this d all the people are. You always feel that everyone is there to help you and not just try to sell you something. I drive 45 minutes to come to this dealership . I have a dealership 5 mi minutes away and I would never go there. Basney is wonderful. I hope they stay like this . More

There was a mixup on my previous visit & I went back in to get a brake fluid service done, unfortunately while they were working a small part broke & it required more work to fix it. They ended up giving m to get a brake fluid service done, unfortunately while they were working a small part broke & it required more work to fix it. They ended up giving me a loaner vehicle which was nice. They had made an error on my last visit but they did review everything and did what they could to make it right and I very much aporeyciate it. More

Oil change and tire rotation. I have owned a Honda and/or Acura for most of my adult life and have used Basney Honda for my service. This time was no different. Everything was grea I have owned a Honda and/or Acura for most of my adult life and have used Basney Honda for my service. This time was no different. Everything was great. More

The work and service at your dealership is very good. The waiting room is comfortable, the coffee good, and the popcorn hot. This visit was a little less satisfactory. I brought my vehicle in for several ite waiting room is comfortable, the coffee good, and the popcorn hot. This visit was a little less satisfactory. I brought my vehicle in for several items, including an oil change. It took 4 hours for the work to be completed. I understand that there were unexpected problems with the heat shield. But it would have been nice if I had been informed of the delay. More

Was told a tire rotation was done and when I went out to get in my car I noticed the tire rotation was not done. Mechanic said it didn’t need to be done but he forgot to note it. Had to go back in and cance get in my car I noticed the tire rotation was not done. Mechanic said it didn’t need to be done but he forgot to note it. Had to go back in and cancel first bill then redo with $10 taken off. Though I might get some kind of a coupon for my nnezt oil change. More

Service was very good only had a short wait time and the staff was very friendly I will come back and get my service here again thank you staff was very friendly I will come back and get my service here again thank you More

Very fast oil change - I was expecting a very long wait and it only took about 20-25 minutes. I was very happy with that. and it only took about 20-25 minutes. I was very happy with that. More

Awesome was very helpful as usual. He is always very Awesome was very helpful as usual. He is always very friendly and accommodating. I will always return I have my service done here. Keep up the good Awesome was very helpful as usual. He is always very friendly and accommodating. I will always return I have my service done here. Keep up the good work. More