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Basney Honda - Service Center

Mishawaka, IN

4.4
1,673 Reviews

1,673 Reviews of Basney Honda - Service Center

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January 29, 2020

Basney Honda Service Department My Honda 2008 CR-V needed routine service with nearly 90,000 miles. Everything was done to satisfaction, customer service was superb, and I will retu More

by DIANERG1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
January 28, 2020

Would not recommend purchasing uncertified vehicles or using the service department of Basney Honda. Parts replaced on newly purchased vehicle broke again the next day. More

by taskillen
Recommend Dealer
No
Employees Worked With
Scott Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III
January 27, 2020

Impressed Solid experience. The waiting area was nice to be able to sit and get work done while my car was being worked on. Cassandra was friendly and helpful. More

by Jimmy96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra
January 27, 2020

This dealership was awesome!! Everybody was so nice and helpful, the facilities were clean and pleasant, and they had popcorn and water available which was really enjoyable! I would absolutely recommend th More

by lmartin
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
January 25, 2020

Good service. Took time to clearly look over my car and test it before getting it back to me. Quick service as well. Kept me informed of how my car was coming aling More

by AMSPIER
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

The service that Austin gave me was incredible. I wanted to do oil change and it was quick and excellent and waiting while having snacks. More

by Samshimwe2016
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

Austin is always friendly Convenient location. Easy access to & from the main roads. Clean & organized, friendly staff. Waiting time is not as bad for car service & repairs. Be More

by DMMEPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

It was very nice. They kept me up to date as to what was going on with my vehicle, as I took a nice break from my day in the lobby. Had some popcorn and a coffee. Wat More

by CHARM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
January 23, 2020

I received quick service at a reasonable price. All employees I talked to were friendly and answered all my questions. I was very happy with me experience. More

by matt9790
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
January 21, 2020

15,000 Leased auto serviced 15,000 mile service of leased 2018 Civic. As always everything went very,very well..Arrived at 7:15 am enjoyed coffee and was gone by 9:30 am.. Basne More

by hotrockdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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