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Basney Honda - Service Center

Mishawaka, IN

4.4
1,673 Reviews

1,673 Reviews of Basney Honda - Service Center

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February 20, 2020

I've never had any reason to complain about the quality of service and professionalism shown in the 14 years of Basney's service. I've never felt taken advantage of. More

by car.mund3
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
February 20, 2020

I was so happy Basney Honda was able to fit me in for service, to replace my car battery without an appointment. I definitely count on them for any of my car needs. More

by SUEFOX
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
February 19, 2020

I worked with Brad to figure out the issues causing my cr-v to lurch while driving. He was extremely professional even though I could never answer a single one of his calls due to being at work. I would’v More

by LAUREN_MAURE
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 18, 2020

Friendly staff and comfortable waiting area. I love that I don’t need an appointment for an oil change-makes it easy to get the service I need hen I have time to fit it into my schedule. More

by siemorales
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

I have always had a great experience with the service department! I have never received less than expect service, and appreciate how Austin recognizes me whenever I'm there. I really like the ability to More

by juliedlung
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Friendly and professional staff, the waiting room is comfortable and there is very efficient and convenient car care. I think the only thing that could improve is the price. More

by mayfield271
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 17, 2020

Honest I took my car in for an alignment. They declined to do the alignment because of worn tie rods. They advised me that the tie rods did not need to be More

by RLWEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
February 17, 2020

Matt did an awesome job. Listened careful to the issue, took notes, explained every step in the process and communicated via phone when updates were available. More

by glak1005
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 17, 2020

It was a good experience. In and out in less than an hour with lube, oil filter, and tire rotation. There was one drawback. I was not offered the service discount like I usually Am. More

by IUCUBSBOSSFAN
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 14, 2020

Matt was friendly and helpful and the service department worked quickly. I was in and out in less than 45 minutes. Very happy with the service. More

by elena.bartzen
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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