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Basney Honda - Service Center

Mishawaka, IN

4.4
1,673 Reviews

1,673 Reviews of Basney Honda - Service Center

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February 26, 2020

My only negative note is that when I got home I found that the cap was not replaced on the tire. Can I get 1? More

by SPIKEANDDAR
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
Feb 26, 2020 -

Basney Honda responded

I certainly apologize for that and thank you for bringing this to our attention. Please contact Matt @ 574-256-3800 and we will certainly arrange to get this handled for you!

February 26, 2020

The gentleman assisting me was friendly and reasonable. My car was ready in less time than quoted, and washed! Comfortable waiting room was quiet and clean. More

by mrssteviewillis
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 26, 2020

Quick in and out service for oil change. Fair price and honest folks. Welcoming lounge area with snacks, beverages, and Wi-Fi were an added bonus. No complaints here! More

by AARONC98
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
February 26, 2020

Love this dealership always friendly and helpful I frequently come in for car wash and always my car looks great. I believe all staff deserves a 5 More

by Honda
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
February 25, 2020

Matt Mulstay is the best! I’ve been a customer, along with my mom and sister since 1990! When he left, I followed him to Asian Concepts because service went down tremendously. John knew my concerns an More

by BRUCE_USA
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 25, 2020

Quick, efficient, friendly service. Service was fast and the staff (including cashier) was friendly and polite. Facility was clean and modern. Would recommend Basney for service on your More

by leojab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 21, 2020

Repair of driver's door that would close when car was on inc While I would have preferred the service had been in just one appointment with the necessary part in stock instead of having to be ordered, it was wel More

by IPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 21, 2020

Efficient and Easy I received a recall notice in the mail and was at Basney getting the part replaced less than 48 hours later. Service was fast and friendly, and the po More

by CHMOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Took it in to service a recall, very friendly and offered shuttle service. Got my car back and the list of recommended service was exactly what I already knew, nothing that I didn’t need. More

by IUMusicjunkie
Recommend Dealer
Yes
Employees Worked With
Cassandra Wilcox
February 20, 2020

Everyone was very courteous and friendly. They have a convenient shuttle I could have used, but chose not to use. The waiting room was quite comfortable while I waited. I have been a Honda owner for app More

by HCBASKET
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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