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Basney Honda - Service Center

Mishawaka, IN

4.4
1,673 Reviews

1,673 Reviews of Basney Honda - Service Center

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March 06, 2020

I have always appreciated the friendliness, helpfulness, order, organization, and professionalism I regularly encounter at Basney Honda. Explanations are always thorough and clear. First rate! More

by MATIKO
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Came in for an oil change and the staff were very friendly. Service was fast and excellent customer service. In addition, free popcorn, coffee, beverages and free car wash. I’ll definitely come bac More

by lozendarequina
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

When I came in to get my oil change you’re a mechanic lied to me about a brake leak basically he spilled it on purpose to make me think I need to get it fixed because when I look in my engine bay before More

by TEAMTRISTON12
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Basney did a thorough job and clearly explained what was needed. Professional and prompt service. I know I can trust Basney for reliable service and my vehicle will continue to have Honda dependability tha More

by Rory574
Recommend Dealer
Yes
Employees Worked With
Cassandra , Brad Pankow
March 05, 2020

The people in the Service Dept. are always caring and informed. I’ve always been treated respectfully and quickly. I would recommend them to anyone for work done there. More

by Patricia Ammerman
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn, Matt Mulstay
March 03, 2020

Great customer service by Matt. Service work was done quickly. Great customer service by the cashier did not get his name. Overall experience was great. More

by PATSTRYCH
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 03, 2020

Thanks for a good experience. The work was done quickly and the service writer was great. I will definitely be back in the future when repairs are needed. More

by jrob4445
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 03, 2020

Had van in for oil change I was told it would be about 2 hours for oil change which I accepted. I think that's ridiculous for an oil change but then it took 3 hours which is un More

by Ron Camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 28, 2020

Everyone is always very helpful and kind. They do their best to get you in and out as quickly as possible. They are also very informative. More

by patricia.glascoe
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 28, 2020

Great Service for My CR-V The Routine service was taken care of and as well as a couple small problems. Good service help and everyone was really helpful. Good job overall. More

by RAP50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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