Basney Honda - Service Center

Been a customer for many, many years. Service department is always friendly and caring. It's difficult to pick my favorite between Austin and Matt so I'm not going to. :) is always friendly and caring. It's difficult to pick my favorite between Austin and Matt so I'm not going to. :) More

Serious braking problem '02 Honda CRV Terrible noise if you braked harder than very gently. Service several smaller items including battery replacement. Austin was his usual friendly, pers Terrible noise if you braked harder than very gently. Service several smaller items including battery replacement. Austin was his usual friendly, personal, helpful self. A couple of hours and I had a practically new car gain. More

Matt was great to work with. He anticipated any follow-up questions and was ready with answers, and was trying to make sure I was getting the best deal. follow-up questions and was ready with answers, and was trying to make sure I was getting the best deal. More

Great atmosphere! I had my CR-V serviced at Basney recently. I waited in the customer lounge area while my vehicle was being serviced. The customer area was extremely I had my CR-V serviced at Basney recently. I waited in the customer lounge area while my vehicle was being serviced. The customer area was extremely comfortable and had many great amenities such as coffee, water, tv, wifi, charging station, work station, etc. I will definitely be returning. More

Fast service and full explanation of inspection results. Car wash is always a plus and good reason for returning. My service rep is a true pro!😀 Car wash is always a plus and good reason for returning. My service rep is a true pro!😀 More

The fixed everything as needed, washed the car and arranged pickup after hours. Austin was very helpful and accommodating. Everything looks great and works fine arranged pickup after hours. Austin was very helpful and accommodating. Everything looks great and works fine More

Excellent customer service Friendly and knowledgeable Excellent customer service Friendly and knowledgeable service advisor. Had an oil change and it was done efficiently and U was on my way in less th Excellent customer service Friendly and knowledgeable service advisor. Had an oil change and it was done efficiently and U was on my way in less than an hour. More

Customer Service Matt handled the servicing of my car and did a fantastic job! He was friendly and did all the things a Customer Service Representative should do; gre Matt handled the servicing of my car and did a fantastic job! He was friendly and did all the things a Customer Service Representative should do; greet the client with a smile, explain the services to be performed, and answered every question thoroughly. I would highly recommend Basney Honda’s service department. More

Came in for 52500 service Pulled my wife's Pilot in for 52,500 service. Greated by a young lady, may have been Cassy. She wasn't familiar with a 52,500 service. She immediate Pulled my wife's Pilot in for 52,500 service. Greated by a young lady, may have been Cassy. She wasn't familiar with a 52,500 service. She immediately transferred me to Matt Mulstay who knew what I was there for. Matt keeps me informed of progress on service. Matt suggested that I have brake fluid changed. I agreed, Bill came to $396 plus. $100 per hour labor. I guess I paid for the fourteen salesmen and one woman sitting in their cubicals, waiting for customers!!! More

Matt was so informative and made the service easy! I have and will continue to recommend Honda to family and friends. We have had Honda cars for several years have and will continue to recommend Honda to family and friends. We have had Honda cars for several years More