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Basney Honda - Service Center

Mishawaka, IN

4.4
1,673 Reviews

1,673 Reviews of Basney Honda - Service Center

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April 21, 2020

I was late for my appointment but they still serviced me as if I was on time. They were fast and made sure all of my concerns were taken care of before I left. More

by Ebony
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
April 21, 2020

Always above and beyond Left my car with Matt, picked it up fixed, additional recall found and fixed, and a quote for some additional considerations. Thanks, Matt and Basney! More

by mruelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
April 20, 2020

Tire Out Of Balanace One of the tires on the new van was out of balance from new. You balanced it and it goes around great! Thank you very much. More

by rock.heller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Just an oil change. I put less than 2000 per year on the vehicle. It should last forever. Austin always takes good care of my car. I'll be back. More

by JAD608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers
April 17, 2020

Prompt service at my time of need I had to venture out during quarantine to get groceries and when I got back to my car my battery was dead. I called and spoke with Don and was able More

by TNTKRAMER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
April 15, 2020

Austin was great to work with. He was very helpful and let us know what exactly need to be done with my car. He is very knowledgeable and a very nice guy. More

by ZALIVIA
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2020

Brake service Purchased many cars from Basney Honda and get them all serviced there as well. Service staff is excellent and friendly. Sales staff is very polite a More

by troy30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith
April 09, 2020

Service appointment was quick professional and every thing went very smoothly. A very good experience. everyone one I worked with was courteous and professional. Thanks More

by jbutler8
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2020

Matt and Austin in the Service Department provide great customer service! My service was provided quickly and accurately. I really appreciated the cellophane steering wheel cover as a COVID-19 protector! More

by LAURIE1122
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
April 03, 2020

The employees I talked to when getting my airbag fixed for recall were really helpful and nice. It was completed fast, not very time consuming. More

by LEYVA.DORA
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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