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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
February 02, 2023
Austin was a super knowledgeable Service advisor. I felt great knowing he used his expertise to help navigate my car tuneup. I felt great knowing he used his expertise to help navigate my car tuneup. More
by wvandyke61190
Verified CustomerEmployees Worked With
February 01, 2023
Your staff was polite and very responsive as usual. I never mind coming there to get service. I know what they are doing ti do, how much it will cost, approximation of wait time, and consistejt upates I never mind coming there to get service. I know what they are doing ti do, how much it will cost, approximation of wait time, and consistejt upates and nformation during the maintainence process I actually feel that service is their motto. More
by Psmay
Employees Worked With
Greg Nicolini
February 01, 2023
The service advisor suggested I take the first appt in the morning so I could be in and out quickly and he was right. the morning so I could be in and out quickly and he was right. More
by kathyh
Employees Worked With
January 31, 2023
THANK YOU to Austin for getting me in for servicing in a timely manner. Really appreciate his efforts! timely manner. Really appreciate his efforts! More
by iundcarroll
Employees Worked With
January 31, 2023
Very efficient in car service. Service manager is awesome . Tells you what was was completed on your vehicle and doesn’t try to push you into services. Service manager is awesome . Tells you what was was completed on your vehicle and doesn’t try to push you into services. More
by Ccwidak
Employees Worked With
Matt Mulstay
January 31, 2023
Very expensive labor rate compared to other service centers. I guess that’s normal for a dealership. centers. I guess that’s normal for a dealership. More
by PC
Employees Worked With
January 30, 2023
This was my first contact with Basney as we purchased our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he commu our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he communicated accurately what those costs would be. The shop area was clean and orderly. . More
by chaudoirs
Employees Worked With
January 29, 2023
Great experience. All involved were awesome! Would recommend Basney for all your new and used vehicle purchases. All involved were awesome! Would recommend Basney for all your new and used vehicle purchases. More
by tdbaum1
