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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
March 18, 2023
Always get great service at Basney! The gentleman who greeted me and returned my car was very polite and pleasant! The gentleman who greeted me and returned my car was very polite and pleasant! More
by CAROLVANFLEET
Verified CustomerEmployees Worked With
March 18, 2023
Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them after 3 different trips there (each time they claimed they fixed it but didn't actually do anything) they finally actually replaced the part that needed fixed and lo-and-behold it worked. And they still tried to over-charge me for it. More
by CarGuy1563
March 18, 2023
I did not have to wait long. Austin was very thorough, professional and I will always ask for him. Austin was very thorough, professional and I will always ask for him. More
by KSHAW3003
Employees Worked With
March 18, 2023
The young salesman was great. Speedy was great. Honestly, everything was to be expected, except for Ken. He was condescending, rude, and pampas. Speedy was great. Honestly, everything was to be expected, except for Ken. He was condescending, rude, and pampas. More
by bturn219
March 17, 2023
Oil change was fine, they didn’t fill my washer fluid had to go back to have it filled.. it make you wonder if other fluids were ever checked. had to go back to have it filled.. it make you wonder if other fluids were ever checked. More
by JVANDE119
Employees Worked With
Armontae House
March 17, 2023
Excellent service! !! Nothing but great things to say about this service department. They always take care of me and explain everything and love the 5 point inspection. !! Nothing but great things to say about this service department. They always take care of me and explain everything and love the 5 point inspection. More
by HLSPARKS
Employees Worked With
Greg Nicolini
March 17, 2023
Great service, did all the necessary repairs and car is working in great condition. Will be back working in great condition. Will be back More
by Bkp2022wedding
Employees Worked With
