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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
March 23, 2023
Austin was very personable and helpful. He got me in next day and scheduled rides for me to and from dealership while my van was being serviced. He got me in next day and scheduled rides for me to and from dealership while my van was being serviced. More
by WIPPERMANK89
Verified CustomerEmployees Worked With
March 23, 2023
Caring, efficient, people who care. My experience dealing with Basney Honda was very good. Thank you. My experience dealing with Basney Honda was very good. Thank you. More
by lizzimichael
Employees Worked With
March 23, 2023
Our experience was great. Everyone we work with was friendly and very helpful. Felt comfortable. Everyone we work with was friendly and very helpful. Felt comfortable. More
by redbeauty1222
March 22, 2023
Austin did a fantastic job with communication and making me feel welcomed. Austin was great to work with through the whole process. me feel welcomed. Austin was great to work with through the whole process. More
by Austin
Employees Worked With
March 22, 2023
Service person Austin Aufie was fantastic. Very professional and a great personality. If everyone at Basney is like him, it must be a terrific place! Very professional and a great personality. If everyone at Basney is like him, it must be a terrific place! More
by BILL.SECHOWSKI
Employees Worked With
March 22, 2023
The sales staff was great, especially the work that Mr. Allen did for us, but there are some general problems. I was not given an inspection report or carfax even after I chose a vehicle that I would like Allen did for us, but there are some general problems. I was not given an inspection report or carfax even after I chose a vehicle that I would like to purchase. Other dealerships that I've dealt with have had their inspection reports immediately available along with either autocheck or carfax. I think Mr. Allen thought I was upset with him when I left the dealership; however, I was upset with the banks that insist on punishing my success with high interest rates because I live within my means and I don't need to borrow their money. I would have purchased the Toyota with cash, but it was at the upper limit of my budget, and I wouldn't have been able to cover maintenance expenses down the road if there were any. Having an inspection report ready is especially helpful for those of us buying with cash, and I think if I had an honest inspection report in front of me, I might have decided to purchase that night. I'm purchasing a car for Jordan Ford only because they were able to provide an inspection report, without having to ask, and I know exactly what I will have to pay for now, and down the road. I would recommend the sales staff at Basney, but I think Basney would do much better by being up front with carfax and inspection reports without having to be asked to present them. More
by DAWSWC
March 21, 2023
The staff was friendly and the service was timely and high quality. Thank you, Basney Honda Team! high quality. Thank you, Basney Honda Team! More
by Cmurph21
Employees Worked With
March 20, 2023
Austin is Great person to work, he explains very well! He also explains about next service He also explains about next service More
by shashi0623
Employees Worked With
March 19, 2023
Prompt, honest, thoughtful service--as always. I am always greeting quickly and no time is wasted in writing up the car for service. I am always greeting quickly and no time is wasted in writing up the car for service. More
by JIMSCHRAGER
