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Basney Honda

Mishawaka, IN

4.5
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,707 reviews

April 06, 2023

Excellent Experience. Service writer went above and beyond. Tech person worked very hard on problem Very happy More

by dennjo0808
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Armontae House
April 06, 2023

The service department has some pretty great people in it.... I've always been treated like a friend not a customer and it makes all the difference. Highly recommend them... special kudos to Greg, House a More

by ksluggo4
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini, Armontae House
April 05, 2023

This was the second time they fixed my car with the same problem, my question is if they didn't do a good job the first time? More

by RAFAGARO77
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Austin did a fantastic job of making the service first rate!! I highly recommend Basney Service! More

by danderson28
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Quoted below price of contender, and ended up being even lower than quote! Got us in right away. Excellent communication and service! More

by CRW428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

very nice people, process is very easy and stress free. love the complimentary inspection process. More

by daomanykhounsavat
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kendall, Armontae House
April 04, 2023

Everyone is professional and helpful. It was very busy when we came it but the car was ready sooner than expected. More

by josephfranco
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Clean and efficient with friendly staff and comfortable waiting area. Was approached immediately when I arrived More

by meekhofm4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Armontae House
April 04, 2023

Other than the car taking a month longer than expected to arrive, the entire experience was pleasant as usual. We are loyal Honda and Basney customers. Your service department, especially Austin, is the best More

by Terri.howells
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

I have been a Basney Honde customer for almost st 40 years. They have always treated me well. I would do all my business here if their shop work didn’t get so expensive. More

by HCBASKET
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
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