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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
April 17, 2023
Had appointment set for 11 am, they didn’t even get to my vehicle until after their lunch at 12:30. I know this because I came back after my lunch at 12:05 and car was in the same spot. When I asked why they vehicle until after their lunch at 12:30. I know this because I came back after my lunch at 12:05 and car was in the same spot. When I asked why they said they are on lunch right now. Didn’t have any courtesy vehicles available. Sat with my infant and toddler in the shop the rest of the time. Was supposed to get a few things done but due to the timing, only got the software on the vehicle updated. From appointment time to finished it took 5 hours and 15 minutes. They did fix the problem which I am grateful. The only person that came to talk or anything was a man from the parts store that gave each of my kids a hot wheels. More
by hoops
Verified CustomerEmployees Worked With
April 17, 2023
I did have to call 2 times asking if my part was in yet, and no reply. The third time I called, the part was in but nobody called me. Other than that, everything went fine. I was taking very good care of, a and no reply. The third time I called, the part was in but nobody called me. Other than that, everything went fine. I was taking very good care of, and my part replaced. More
by Barblu
Employees Worked With
Brian Lynn
April 16, 2023
Service was fine and a billing error was taken care of with no hassle. I did however not get the full invoice after corrections and did not receive my warranty card for my new battery. with no hassle. I did however not get the full invoice after corrections and did not receive my warranty card for my new battery. More
by stephen.patrick.fountain.1972
April 16, 2023
Had excellent service. The agent was very helpful & patient. I would definitely recommend basney to anyone. I was very satisfied The agent was very helpful & patient. I would definitely recommend basney to anyone. I was very satisfied More
by ayersanita983
April 14, 2023
Representatives are always friendly. They also take time to explain everything so there are no surprises. They also take time to explain everything so there are no surprises. More
by tjtyler8
Employees Worked With
April 14, 2023
Everyone I encountered from drop off to waiting area to check out were friendly and helpful. Special thanks to Armontae for talking me through everything that my car was getting serviced that day. check out were friendly and helpful. Special thanks to Armontae for talking me through everything that my car was getting serviced that day. More
by alicea.cole
April 14, 2023
They were very efficient and willingly worked past closing hours for us to take the CR-V home. Very helpful. closing hours for us to take the CR-V home. Very helpful. More
by David
Employees Worked With
