Basney Honda

Since purchasing our car at Basney, we have had only positive experiences, first, with the purchase, and then with service. positive experiences, first, with the purchase, and then with service. More

They were excellent diagnosing all my vehicles issues and being sure to check the common problems. Even with all the work done they got it all completed in a timely fashion. being sure to check the common problems. Even with all the work done they got it all completed in a timely fashion. More

Excellent work and execution in the most Professional way with Seriousness and kindness let alone speed with Seriousness and kindness let alone speed More

It was a pleasure doing business with Basney, all involved were professional and helpful. I have been back few times with additional questions and Scott and Chris were happy to help. involved were professional and helpful. I have been back few times with additional questions and Scott and Chris were happy to help. More

The cashier was nice, but the person who was in charge of my case/car was rude. I asked for a print out and detailed description of everything that was happening, and I didn’t receive what I asked for. It to my case/car was rude. I asked for a print out and detailed description of everything that was happening, and I didn’t receive what I asked for. It took 3 attempts to get what I asked for. The quote I was given v the paperwork he gave had two different numbers and things didn’t get settled until he gave a line by line detailed receipt and estimate page. When I was looking things over at the cashier, he asked “what now?” With an attitude. I was also asked to bring my car in during the morning, was charged for 4 hours of labor, but my car took a day and a half to be ready, causing me to miss and appointment. More

Was quick, customer service was great! Called when service was done! Clean also had a scheduled appointment so went great Called when service was done! Clean also had a scheduled appointment so went great More

I’ve always brought my car for service to Basney, even though I purchased my car elsewhere. The last couple of times I have been there there have been problems with the service, one time cross threading t though I purchased my car elsewhere. The last couple of times I have been there there have been problems with the service, one time cross threading the lug nut that had to be cut off and replaced when having new tires put on and this last time, not tightening the oil pan with oil leaking all over the garage floor and having to return my car to have it checked and the oil topped off. More

Greg was super helpful and friendly from the moment I arrived. They diagnosed my car in a timely manner & fixed the issue promptly. arrived. They diagnosed my car in a timely manner & fixed the issue promptly. More

They are. personable, helpful, and concerned about us as customers they are quick to answer any questions we have, and make suggestions personable, helpful, and concerned about us as customers they are quick to answer any questions we have, and make suggestions More

The associate , Greg was professional, kind and helpful! He has wonderful customer service skills. He explained the cost upfront. He has wonderful customer service skills. He explained the cost upfront. More