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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
April 23, 2023
They have absolutely no idea how to fix tires. Have gone there for over 10 years every time I go they tell me it's tire stem they fix it the next day I have a complete flat. When in there the last Have gone there for over 10 years every time I go they tell me it's tire stem they fix it the next day I have a complete flat. When in there the last time to have them put air in the tire they completely demolished the cap on the rim completely destroyed it Don't go there. More
by BRe
Verified CustomerEmployees Worked With
Doesn't matter who it is
April 22, 2023
Austin is always helpful and works to get my Honda serviced as quickly as possible. serviced as quickly as possible. More
by roymurphy719
Employees Worked With
April 22, 2023
Excellent experience. Good communication and work completed to our satisfaction. Will not hesitate to return in the future for service. Good communication and work completed to our satisfaction. Will not hesitate to return in the future for service. More
by shotgunn
Employees Worked With
Armontae House
April 21, 2023
Unable to set an appointment for maintenance service, the wait time was long. House was accurate with the time the car would be ready and kept me informed of additional services that were needed after the d wait time was long. House was accurate with the time the car would be ready and kept me informed of additional services that were needed after the diagnostic was completed. More
by sallygschreiber
Employees Worked With
Armontae House
April 20, 2023
Scott answered all our questions and was very knowledgeable on the car that we purchased. I am definitely going to recommend him to any of my friends.. knowledgeable on the car that we purchased. I am definitely going to recommend him to any of my friends.. More
by mlkerr34
April 20, 2023
Good customer service; it was my first time using them so I was unsure of their process, but they walked me through it easily. Great employees & communication. The only reason for four stars was wait time, b I was unsure of their process, but they walked me through it easily. Great employees & communication. The only reason for four stars was wait time, but I couldn’t drop vehicle off & I understood their busyness. More
by hepperran
Employees Worked With
Office staff , Armontae House
April 20, 2023
Everything went very smooth very professional in getting my car. Love, Love it so much. my car. Love, Love it so much. More
by JVANDE119
