Basney Honda

Nice and friendly, they keep you inform. I think the techs are a little slow. I think the techs are a little slow. More

All persons affiliated with this service were informative, polite and easy to discuss options with for the work that was required. informative, polite and easy to discuss options with for the work that was required. More

Seemed okay until my last servicing. I had a 3 o’clock appointment and was told it would take an hour and a half to complete. But after waiting an hour and a half I was told that my truc I had a 3 o’clock appointment and was told it would take an hour and a half to complete. But after waiting an hour and a half I was told that my truck hadn’t even been checked in yet for servicing. I planned my whole day around this appointment. I had no choice but to change up my plans. I figured that maybe they would give me a break on my bill. However, I was disappointed that they didn’t offer a discount. ☹️ I will try their service one more time. That servicing will most likely make or break if I’ll use them in the future whether servicing or purchase. More

When I brought my 2012 Accord in for what I thought would be a routine oil change, I wasn’t quite prepared for $4,000 in expenses. That is, having several problems all at once. However, I am very impressed be a routine oil change, I wasn’t quite prepared for $4,000 in expenses. That is, having several problems all at once. However, I am very impressed by Greg Nicolini, and the way and manner in which he handled all of this. More

I would recommend Bob Briney and Basney Honda to all. Bob is low key, friendly, informative, courteous, extremely responsive, honest and engaged throughout the process. I dislike purchasing new vehicles Bob is low key, friendly, informative, courteous, extremely responsive, honest and engaged throughout the process. I dislike purchasing new vehicles but Bob made it an enjoyable experience. More

The process of including a form to sign that restricts the purchaser to arbitration chosen by Basney, with the cost shared by the purchaser, took on the appearance of sleight-of-hand. When asked, Ron conf the purchaser to arbitration chosen by Basney, with the cost shared by the purchaser, took on the appearance of sleight-of-hand. When asked, Ron confirmed it's a voluntary process. And I'm sure many sign it with little understanding of what they just signed. I understand that nothing Basney or Ron is doing is "illegal". And I understand it's done for financial purposes. However, it does little to bolster the reputation of automobile dealerships. I vote for greater transparency on that particular form. More

I had a great experience at Basney Honda. The service department is very honest and knowledgeable and do fantastic work. I recommend them to everyone! The service department is very honest and knowledgeable and do fantastic work. I recommend them to everyone! More

Employees are very pleasant and the process was very smooth. I will definatley recommend to friends, smooth. I will definatley recommend to friends, More

In general everyone there is professional and treats customers well. I do question the validity of a 182 point inspection on a "certified used" vehicle considering I had to bring it back to have the tra customers well. I do question the validity of a 182 point inspection on a "certified used" vehicle considering I had to bring it back to have the transmission fluid flushed. They made it right, so I had a positive experience overall. More

Austin was great -- very personable and kind, making me feel better about my car's situation. I was impressed that Basney was able to fix my car so quickly, especially without an appointment! Thanks feel better about my car's situation. I was impressed that Basney was able to fix my car so quickly, especially without an appointment! Thanks More