Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,706 reviews
May 20, 2023
Afterwords we were still having problems. A friend looked at it and told us we were ripped off by you guys. He then had to order unerversual ball baring. Said that was the problem You A friend looked at it and told us we were ripped off by you guys. He then had to order unerversual ball baring. Said that was the problem You guys never said a word? Charged us 500/600 and still a problem. We won’t be back. I really thought the guy up front was upstanding until I was told other words. More
by sherrinate
Verified CustomerEmployees Worked With
May 20, 2023
Your service department is always very helpful, and I believe work toward honest solutions in a timely manner. believe work toward honest solutions in a timely manner. More
by cynthiaw76
May 18, 2023
I have dealt with many service departments but Basney Honda especially Austin Aufie have proved the very best service and recommendations .I especially trust Austin and Basney’s service has always been Honda especially Austin Aufie have proved the very best service and recommendations .I especially trust Austin and Basney’s service has always been trustworthy. snd absolutely the personal customer service. They are the very bes! More
by Sharon.kerestury
May 18, 2023
Very friendly and knowledgeable staff. The whole process was convenient amd all questions at each step were answered promptly. The whole process was convenient amd all questions at each step were answered promptly. More
by jaworski.kathy
May 17, 2023
Ever time I come there they are always friendly and helpful. But when I came there to get my oil changed Armontae was very helpful in explaining everything they did to my crv and let me know what I nee helpful. But when I came there to get my oil changed Armontae was very helpful in explaining everything they did to my crv and let me know what I needed to get done in the future. More
by cmarciniak53
May 17, 2023
I have not bought a new vehicle since 2005 and Bob, Ron and Chip made my experience a very pleasant one. They were friendly, knowledgeable and professional. Any questions I had about my new car were answer and Chip made my experience a very pleasant one. They were friendly, knowledgeable and professional. Any questions I had about my new car were answered before I left and Bob did a great job of showing me all the options on my new car. Thank you Basney Honda! More
by Maria L.
May 17, 2023
It's always a great experience at Basney Honda. Bob and Chip always find me the perfect car that fits my needs. Thanks so much!! Bob and Chip always find me the perfect car that fits my needs. Thanks so much!! More
by jferrell3399
May 16, 2023
Good clean service easy to accommodate and update procedures as morning went on thank you procedures as morning went on thank you More
by tjcubfan
Employees Worked With
May 15, 2023
Nice and friendly, they keep you inform. I think the techs are a little slow. I think the techs are a little slow. More
by DITTO0
