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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
Verified Customer
May 26, 2023
Great and fast service, and very friendly staff Love my Honda accord.. I will be back!!! my Honda accord.. I will be back!!! More
by rsiatkowski
Employees Worked With
May 25, 2023
Great coffee. Waiting room was very nice. Excellent service. Oil change. Road trip preparation. Car wash much appreciated Waiting room was very nice. Excellent service. Oil change. Road trip preparation. Car wash much appreciated More
by Former Toyota Owner
May 25, 2023
Excellent coffee. Nice waiting room..quick efficient service. Oil change. Car wash. Road trip preparation Nice waiting room..quick efficient service. Oil change. Car wash. Road trip preparation More
by Former Toyota Owner
May 23, 2023
Service Depy management could use some training in customer service. Don Perkins behavior was inexcusable. If it weren't for the folks that I have built a relationship with over the last 32 years and customer service. Don Perkins behavior was inexcusable. If it weren't for the folks that I have built a relationship with over the last 32 years and 11 cars I would go elsewhere. I had a new, 6-week-old car that had no right blinker or headlight. The whole system had to be replaced and needed to order it overnight. Don couldn't seem to locate a car for me to use overnight. I have a 40 hr a week job and was volunteering that afternoon at Ronald McDonald House Charities. They have an entire lot of used cars and only 2 loaners that were both out. They finally located one. But the most important part of this review is Don had absolutely the most unprofessional manner I have ever experienced. If I were the boss he would not be my choice for representing Basney. More
by ETTL.3
May 23, 2023
They need to take their diagnosis fee and stick it. They charge so much for repairs that their diagnosis fee just adds insult to injury. They charge so much for repairs that their diagnosis fee just adds insult to injury. More
by WRMCDONALD7
May 22, 2023
Always great service. The staff is amazing. Thanks for all you do. It’s appreciated The staff is amazing. Thanks for all you do. It’s appreciated More
by rozsummerlin
Employees Worked With
May 20, 2023
My experience with Basney Honda is always great! They have friendly staff and great service. My recent visit is no exception, House is courteous, friendly, and thoughtful! Will recommend this dealer They have friendly staff and great service. My recent visit is no exception, House is courteous, friendly, and thoughtful! Will recommend this dealer to others. Yan More
by yu_yan98
May 20, 2023
One of the best experiences. ..Bob Briney should be Salesman of the Month every month! ..Bob Briney should be Salesman of the Month every month! More
by Jay
