Back

Basney Honda

Mishawaka, IN

4.5
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Contact Dealership

3820 Grape Rd

Mishawaka, IN

46545

Directions

By Type

Showing 2,706 reviews

June 16, 2023

Austin is absolutely exceptional! His customer service is impeccable. I’ve been bringing my Honda to Basney for years and it’s because of how fantastic Austin is. More

by TheDarkKnight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
June 15, 2023

I had a set appointment for a diagnostic at 8:45. My car was not seen until after 1pm. Communication was poor. More

by heather.parmelee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armontae House
June 14, 2023

4 I'm moving on to their competitor across town to try again. Why just three More

by SCOTT_HIPSHER
Recommend Dealer
No
Employees Worked With
Brian Lynn, Brian Lynn
June 14, 2023

Reliable service to ensure the dependability and safety of my Honda CRV. Double checked items upon request and went above and beyond to try to detect the problem with my ac. More

by maria.ribaudorn
Recommend Dealer
Yes
Employees Worked With
Hause
June 14, 2023

I know things happen but the technician should check all repairs and drive the vehicle after each repair. More

by Chewyrobert
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Brian Lynn
June 12, 2023

They were friendly and answered my questions. Dropped off the night before and picked up the next day. More

by rjp1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Greg Nicolini, Armontae House
June 12, 2023

Have always had great service at Basney, be it sales or service. The operation is about as professional as you could expect. The facilities are clean and very well organized. We will do business with Basne More

by mark.albert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
June 11, 2023

Young Mr. House was courteous and helpful. Had someone take us to breakfast while we waited and due to circumstances that my vehicle would not be done that da More

by gnivria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
June 11, 2023

Great service and communication during the service time! Very professional and thorough with everything! Highly recommend! More

by rhale79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
June 10, 2023

I trust decisions made by Austin Aufe. This is why I come to Basney Honda. I believe the act in my best interest. More

by EVGENII_KORIGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
...
38
...