Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,706 reviews
June 30, 2023
we had a good salesperson and everything went really well so far we're loving our vehicle we have two Honda CRVs now twins a boy and a girl so far we're loving our vehicle we have two Honda CRVs now twins a boy and a girl More
by randygb1958
Verified Customer
June 30, 2023
Everyone was very pleasant and the work done was great. They were very busy but had my car ready must quicker than I thought. They were very busy but had my car ready must quicker than I thought. More
by LOUDERBACK.1
Employees Worked With
June 28, 2023
Was fast and met what the timeline that he set. A good rep for the company A good rep for the company More
by WMDENNIS0
Employees Worked With
June 26, 2023
They are very patient and kind. I had a very wonderful experience with this dealership. I had a very wonderful experience with this dealership. More
by thanhthaohai6466
Employees Worked With
Other Employees :
Matt Maurer
June 26, 2023
Bob is an outstanding salesman for Basney. I have purchased/leased several cars from him. I have also referred friends and family to him. He is just that good! Ken in finance is absolutely I have purchased/leased several cars from him. I have also referred friends and family to him. He is just that good! Ken in finance is absolutely a pleasure to do business with. He is very personable and take the stress out of the whole financing aspect. Highly recommend both! More
by london515
June 23, 2023
Car was appropriately diagnosed and fixed on the same day as the scheduled appointment. However, we experienced miscommunication impacting car pick up and, per our Basney agent, received an incorrect report as the scheduled appointment. However, we experienced miscommunication impacting car pick up and, per our Basney agent, received an incorrect report reflecting additional issues that would require a follow-up service appointment. A request for the correct reports remains unfulfilled. More
by CBT
June 19, 2023
I did not meet Chip Basney during my four hours at this dealership. I cannot give a rating. Leslie Altimus was extremely helpful when I called the dealership directly regarding a used vehicle I found dealership. I cannot give a rating. Leslie Altimus was extremely helpful when I called the dealership directly regarding a used vehicle I found via CarGurus. I called one morning at 8:30 am and she answered her phone in her car on the way to work. She then called me back once she arrived at the dealership to answer any further questions I had about the car. I spoke with Leslie numerous times before driving 1.5 hours to test drive the Honda Pilot. Once I arrived at the dealership, she came up and personally introduced herself and welcomed me to Basney Honda. Matt Podlin was very personable. He allowed me plenty of time to test drive the 2022 Honda Pilot Touring and spent time with me going over the features of the vehicle. Ken Bloss was willing to work with me when paperwork issues bogged down the final transaction. Ken was very professional and pleasant. We were successful with the transaction and I bought the car. More
by gracenote75
