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Basney Honda

Mishawaka, IN

4.5
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,706 reviews

August 08, 2023

Excellent service as usual from the entire staff. They always communicate what is needed and discuss the cost before the work begins. I always recommend them for sales and service! More

by ROGER2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Greg Nicolini, Armontae House
August 08, 2023

Appreciated the streamlined communication process and simple approval system. It made my work day easier to not have to play phone tag and feel confident that the work I requested was completed More

by story.joshua
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 06, 2023

Wasn’t expecting to buy a vehicle that day, but with Scott’s help everything went so smoothly. More

by douglasmcmurtrie58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

There is no high pressure. The sales people and service team are very helpful and competent. More

by bjandrews7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Staff is always pleasant and service time acceptable. Did think the cost was a little high. More

by marlenespidel554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Dealer has always been direct about what needed to be done to keep my CRV in good operating condition. More

by j-p.guentert
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
August 04, 2023

Quick service and friendly. I like the text price quote and the option of choosing to complete recommended services. More

by petersgroi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
August 04, 2023

Brian was pleasant to work with and good communications. The work was finished when promised. More

by Amy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 04, 2023

I have used Greg the last few times he is very polite,and professional! He is also very honest! More

by pattimyer1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini
August 03, 2023

Work done in timely fashion with no issues or concerns. People were friendly and kept me updated with the progress of the work More

by darylmeyer0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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