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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
Verified Customer
August 10, 2023
I don't feel that things are done "on schedule" the way that they used to be. But problems do get solved. that they used to be. But problems do get solved. More
by MICHAELMORICONI
August 09, 2023
Basney Honda sold me my vehicle about a year ago, with a warranty included. When I brought it in for an alignment, they were unable to get the alignment in spec due to a camber adjustment problem. Honda ack warranty included. When I brought it in for an alignment, they were unable to get the alignment in spec due to a camber adjustment problem. Honda acknowledges this is a problem with this model year of Honda Accord, and has an aftermarket product to fix it. But they will not cover the fix under warranty. A complete joke of a company and dealership with terrible customer service! More
by acgriesser
August 09, 2023
It was very clean and nice , very helpful staff as well. They had the no haggle pricing which was nice. Did have a problem with the car I bought 6 days after I purchased it but they took care of me free of They had the no haggle pricing which was nice. Did have a problem with the car I bought 6 days after I purchased it but they took care of me free of charge and I really appreciate that ! More
by lexyburd
August 09, 2023
Mr. Peacock is very professional and nice. Ms. Leslie is very helpful. We are very satisfied very helpful. We are very satisfied More
by ettexinc
August 09, 2023
They did a great job! My car was towed there and they fixed that and also completed my first service inspection. My car was towed there and they fixed that and also completed my first service inspection. More
by jrutledge8515
August 09, 2023
My comments would have to go out to Mr. Nicolini. Great guy, good character. He took into consideration the quality work we had expected from the service we received, and when it fell short Nicolini. Great guy, good character. He took into consideration the quality work we had expected from the service we received, and when it fell short, he listened and rectified the issue. Although it was a minor issue in the scheme of things, he understood that our vehicle should be returned to us in the manner it was received. More
by raymond.franco
Employees Worked With
Greg Nicolini
