Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,706 reviews
August 20, 2023
My rating would have been a 5 ? But the last time I was in there the person who came to see what I wanted, said I was in the wrong line for an oil change and checking all other imp But the last time I was in there the person who came to see what I wanted, said I was in the wrong line for an oil change and checking all other important things. For 6 years I have went in line 1 or 2. He said that novone had told me other wise, and it could be a 2 hr. Wait . After driving for an hour to get there I said we would wait. We waited over 2 1/2 hours and I asked a very nice young man if he had any idea how long it would be before my car would be done. He said he would go and check. Within 10 minutes he was back and he said he was going to go wash the car and etc. I did not see nor had I seen the first fellow for quite some time. I assume he went home without telling me the status of my car. The young man that told me the status of my car , had to get the paperwork from the computer to show what had been done to the car. He was VERY NICE. THE FIRST INDIVIDUAL SEEMED TO HAVE A CHIP ON HIS SHOULDER. The first individual was poor on his interaction with customer, the second young man was exceptional. More
by LEXIEDUESLER2017
Verified Customer
August 18, 2023
This is my second purchase from Basney. 2 for 2. I enjoyed working with Bob. I love the car so far. It seems to be exactly what I was looking for. I also want to give a shout out of th 2 for 2. I enjoyed working with Bob. I love the car so far. It seems to be exactly what I was looking for. I also want to give a shout out of thanks to the others who were very welcoming even though I ended up working with Bob. It was a pleasant experience. More
by ahicks5
August 18, 2023
Best service ever. Thank you Donald Perkins for the great service. Our family has always had great experiences at Basney Honda Thank you Donald Perkins for the great service. Our family has always had great experiences at Basney Honda More
by nelson4fam
Employees Worked With
Don Perkins III, Greg Nicolini
August 17, 2023
First new car purchase. Exciting and scary at the same time. Basney was the logical choice for us. Exciting and scary at the same time. Basney was the logical choice for us. More
by jcqgcs
August 17, 2023
Chip and Bob found what we wanted. Service was great.Deal was fair for all. Service was great.Deal was fair for all. More
by bburkart
August 17, 2023
Fast and friendly service! Love Basney Honda for all my Honda’ s needs and wants. Love Basney Honda for all my Honda’ s needs and wants. More
by PNELLANS
August 17, 2023
Excellent service! I was in the area from out of town and had a flat tire. I showed up at the dealership without an appointment. Brian was able to have my vehicle se I was in the area from out of town and had a flat tire. I showed up at the dealership without an appointment. Brian was able to have my vehicle serviced quickly. I highly recommend this dealership! More
by E. Collins
Employees Worked With
Brian Lynn
August 16, 2023
Brought my Civic in for a recall issue. Greg was very helpful and all went well. Appreciated the vehicle check report and car wash. Greg was very helpful and all went well. Appreciated the vehicle check report and car wash. More
by kladservices
Employees Worked With
Greg Nicolini, Greg Nicolini
