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Basney Honda
Mishawaka, IN
2,704 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,704 reviews
August 31, 2013
I have been to basney honda 3 times to try and get someone to help me look at one of the 2009 honda pilots. Twice i stayed outside and looked over the vehicle and was on the like for 20-35 minutes. Ye someone to help me look at one of the 2009 honda pilots. Twice i stayed outside and looked over the vehicle and was on the like for 20-35 minutes. Yesterday I walked into the showroom and stood around for 5 minutes and nobody came up and talked to me then i went outside and walked right past a salesperson who was too busy talking on his cell phone to acknowledge me. They must feel they are so good they don't have to earn a sale More
by basney
Employees Worked With
joe blow
April 25, 2013
I was referred to Chip from a friend because I was looking for a used Honda CR-V. He did not have any in my price range to sell me, but took the time to help me look up the information from some othe looking for a used Honda CR-V. He did not have any in my price range to sell me, but took the time to help me look up the information from some other cars that I was looking at. He knew he might not be able to make a sale, but instead helped me out. I will go back to him when I am in the market for another car. More
by mprein
Employees Worked With
Chip Basney
April 22, 2013
My husband and I are in the process of rebuilding our credit after a lengthy layoff and home foreclosure three years ago. I am in need of a new car and really wanted a Honda Civic. To avoid wasting a s credit after a lengthy layoff and home foreclosure three years ago. I am in need of a new car and really wanted a Honda Civic. To avoid wasting a sales person's time, I thought I would call first. I gave the sales person all of my information and he promised to call me back that evening. It's now been almost a week and three phone calls and messages from me later and I still haven't heard back from him. If it was/is a credit issue, I would have appreciated a phone call back to let me know and I would have looked into other options such as a cosigner or obtaining a loan on my own from a credit union or my bank. Are car sales really that great that Basney Honda can afford to lose a potential customer? I'm insulted and ticked off. I will continue shopping for a car, but it won't be from Basney Honda now or in the future. More
by Karin44
Employees Worked With
Tony
November 29, 2012
We thought we had a great deal on a new Odyssey until we went back to pick it up. When we sat down to sign the papers the deal changed from what was originally agreed upon. Now suddenly packages that we o went back to pick it up. When we sat down to sign the papers the deal changed from what was originally agreed upon. Now suddenly packages that we originally included in the deal had been removed from the car they were going to sell us. When we balked at the change the sales manager just argued with us even though it was there in black and white on their own paperwork. After abandoning the deal I stepped into the owner's office and expressed my total dismay at how we were treated and simple received a "Sorry we weren't able to help you" response. Sorry Basney Honda, you didn't loose a deal, you lost a customer for good! More
by mike.siefer
Employees Worked With
Andy Hornyak, Chris McGowan, Jay Basney
