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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
August 27, 2023
First I left a message. No response, so a few days later I called back and made an appointment. This appointment was for a recall. All is fine now. No response, so a few days later I called back and made an appointment. This appointment was for a recall. All is fine now. More
by vstevens779
Verified CustomerEmployees Worked With
August 25, 2023
Got charged for a tire rotation but was not notified that i would be charged for that. Overall love Honda and plan to continue my car buying expenses with them. Friendly staff made me feel welcome as al i would be charged for that. Overall love Honda and plan to continue my car buying expenses with them. Friendly staff made me feel welcome as always. More
by oliviakfrick
August 25, 2023
It is close to our home. The service desk is well covered for service. Scott Allen was kind, informative, and was responsible for us deciding to buy on the spot. The service desk is well covered for service. Scott Allen was kind, informative, and was responsible for us deciding to buy on the spot. More
by laliepaul2017
August 24, 2023
Quick and efficient customer service is why I use Basney Honda. Their sales and service staff is honest and reliable. Honda. Their sales and service staff is honest and reliable. More
by mdkantar
Employees Worked With
August 24, 2023
Aside from the service manager, the Basney team is great. They are professional, helpful and kind. They are professional, helpful and kind. More
by Davidflock1
August 24, 2023
I only have one vehicle and live in Elkhart, so I did not want to leave the vehicle. Took care of my recall work, washed my vehicle and had me back on the road in a very reasonable amount of time. I have no want to leave the vehicle. Took care of my recall work, washed my vehicle and had me back on the road in a very reasonable amount of time. I have not had a bad experience at Basney Honda since I purchased my Passport there two years ago. Would be nice if Honda offered wheel touch up paint. More
by skipper294
August 24, 2023
I trust this dealer and its service. They charge reasonable amounts and offer necessary services. They do NOT try to sell you some bogus 'induction service' as other dealers do. They charge reasonable amounts and offer necessary services. They do NOT try to sell you some bogus 'induction service' as other dealers do. More
by evgenii
Employees Worked With
