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Basney Honda
Mishawaka, IN
2,801 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,801 reviews
July 06, 2019
Bought a new/ used car for my daughter Brian and Ken were very helpful and streamlined our process very well. The buying experience was painless, very unlike just looking at vehicles at oth Brian and Ken were very helpful and streamlined our process very well. The buying experience was painless, very unlike just looking at vehicles at other dealers. Thank you gentlemen for all your help. More
by Mj
Verified Customer
July 06, 2019
The way a car dealership should be A very nice experience. They gave us time to decide what we wanted to do (about two weeks). Directly answered our questions and we did the deal A very nice experience. They gave us time to decide what we wanted to do (about two weeks). Directly answered our questions and we did the deal More
by DBdo
Employees Worked With
Other Employees :
Bob Binder? He was our sales guy. Why isnt he on the list
July 06, 2019
Easy to work with Justin went above and beyond to make my deal happen. After not being happy with my first purchase he made it a priority to make me a happy customer. Justin went above and beyond to make my deal happen. After not being happy with my first purchase he made it a priority to make me a happy customer. More
by eng1jc
July 06, 2019
I’m a Basney Girl ! I have been going to Basney for more than 30 years now. Even before they were a Honda dealer I like how personable they are and that they will do wha I have been going to Basney for more than 30 years now. Even before they were a Honda dealer I like how personable they are and that they will do what they need to do to make me a satisfied customer. This is however the first time that I worked with Bryan. He was very knowledgeable and had a good sense of humor which is necessary when dealing with me. I have to admit though, that I am an easy sale. I always go in there knowing exactly what I want. More
by heytee5
July 06, 2019
Great choice Very happy with my choice with going with Basney Honda. Great customer service and glad I went with a Honda Civic. Will definitely recommend Basney Ho Very happy with my choice with going with Basney Honda. Great customer service and glad I went with a Honda Civic. Will definitely recommend Basney Honda to anyone. More
by fightingirishten
July 06, 2019
New car purchase My wife and I are long-standing customers of Basney. We have always been satisfied with the quality of their cars and also their service. My wife and I are long-standing customers of Basney. We have always been satisfied with the quality of their cars and also their service. More
by Jerry G
July 06, 2019
Service I cannot day enough good things about your service rep Brad. He’s thoughtful, considerate, calm, very helpful!! Great inside staffs as well!! Cashier I cannot day enough good things about your service rep Brad. He’s thoughtful, considerate, calm, very helpful!! Great inside staffs as well!! Cashier! And service manger! More
by R.GATES
Employees Worked With
Brad Pankow
July 06, 2019
TRANSPARENT AND STRAIGHTFORWARD: EASY Scott did an awesome Job assisting me! He was not pushy or overbearing, he was knowledgeable, and he got me moving quickly through the process. Scott did an awesome Job assisting me! He was not pushy or overbearing, he was knowledgeable, and he got me moving quickly through the process. More
by cthompson12
July 05, 2019
Routine maintenance Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great servic Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great service! More
by filchak
Employees Worked With
July 05, 2019
New car Getting a new car with them was so easy. I have never had such an awesome experience. Brandon explained everything during test drive and before I si Getting a new car with them was so easy. I have never had such an awesome experience. Brandon explained everything during test drive and before I signed. More
by lauralefebvre1965
