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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
December 09, 2017
Always a good experience I just bought my fourth car from Basney. I’ve never had an issue with the sales or service staff. I wouldn’t think of buying a car anywhere else. I just bought my fourth car from Basney. I’ve never had an issue with the sales or service staff. I wouldn’t think of buying a car anywhere else. More
by Blazer
Employees Worked With
Bob Briney
December 09, 2017
Patient Not Pushy We recently visited with Greg at Basney in search for a new car. Even though Greg knew we were just looking and we’re not buying until Spring, he was We recently visited with Greg at Basney in search for a new car. Even though Greg knew we were just looking and we’re not buying until Spring, he was extremely helpful, knowledgeable and trustworthy. We will definitely be getting our next car from Greg, because he was patient not pushy. More
by HTMI
Employees Worked With
Greg Shepard
December 09, 2017
Great Experience, Great Dealership I went in looking for a car for after graduation. Greg Shepard was extremely helpful in finding me a car. He provided me with great information and ma I went in looking for a car for after graduation. Greg Shepard was extremely helpful in finding me a car. He provided me with great information and made sure I made not only a smart choice, but the right choice for me. More
by Will S.
Employees Worked With
Greg Shepard
December 09, 2017
Bob Briney A Great Salesman I meet Bob two years ago when I purchased from him my 2016 Civic, He listen to what I wanted and followed through on helping me close the deal. Also h I meet Bob two years ago when I purchased from him my 2016 Civic, He listen to what I wanted and followed through on helping me close the deal. Also he is great concerning the after sale service, he took his time and explained all the new features on the civic and if I had any issues he would make sure it was corrected. The good thing about both Basney & Bob is both have been around for a long time so I know he will help me when I get my next car. Bob P More
by Bob P
Employees Worked With
Bob Briney
December 08, 2017
Committed to helpful excellence We've come to rely on Tony McCraner to arrange our leases over the last several years. Tony makes the selection, transaction--all the paper work--easy We've come to rely on Tony McCraner to arrange our leases over the last several years. Tony makes the selection, transaction--all the paper work--easy and without stress. The showroom is always well-lighted and clean. I recommend friends to ask for Tony. More
by Douglas Jones
Employees Worked With
Tony McCraner
December 08, 2017
Totally satisfied. I have been extremely happy with my Civic and the three I've had in the past. Bob Briney has been most helpful. I wouldn't want to work with anyone I have been extremely happy with my Civic and the three I've had in the past. Bob Briney has been most helpful. I wouldn't want to work with anyone else and certainly wouldn't go to a different dealership. More
by BJBoyer
Employees Worked With
can't remember
December 08, 2017
Tony McCraner - The Gold Standard Tony McCraner has been my Sales Rep for as long as I can remember. Nothing but great things to say about his approach and the dealership in general. Tony McCraner has been my Sales Rep for as long as I can remember. Nothing but great things to say about his approach and the dealership in general. If there were 6 ???????????? he'd get it. More
by crunningman
Employees Worked With
Tony McCraner
December 08, 2017
Awful customer service Bob was the salesman that worked with me. He left me waiting for two hours to fill out paperwork and turned out all my paperwork was incorrectly enter Bob was the salesman that worked with me. He left me waiting for two hours to fill out paperwork and turned out all my paperwork was incorrectly entered. At the same time he was "assisting" me he was also trying to work with another customer even when I was scheduled to come in to get my car. He kept repeating "please don't give me a bad review, I'm usually better at this". He told me to give him an A but I refused to give him a review at the time because I was so shocked by my experience. It was an absolute nightmare getting my vehicle (it came to them a week after they said it would) and then wouldn't work with me around my work schedule. I will not buy nor recommend this place to anyone else. More
by Unhappycustomer17
Employees Worked With
Bob Briney
December 08, 2017
Great customer service. Treated so well when got my Honda. Employee helped me find the perfect car, the price was fantastic and Greg made the process super easy. Would recommend him and Basney to all my family Employee helped me find the perfect car, the price was fantastic and Greg made the process super easy. Would recommend him and Basney to all my family and friends More
by Mislou14
Employees Worked With
Greg Shepard
December 08, 2017
Easy Buying Experience My salesman helped me pick the right vehicle for my needs and helped me stay in my budget! I never felt rushed or pushed into a sale. I felt like I wa My salesman helped me pick the right vehicle for my needs and helped me stay in my budget! I never felt rushed or pushed into a sale. I felt like I was understood and important. I highly recommend working with Gregg if your looking for a car. More
by Alexa
Employees Worked With
Gregg Shepard
