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Basney Honda
Mishawaka, IN
2,801 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,801 reviews
July 13, 2019
Great place. Friendly, fast service. Brian accommodated my schedule to get service in before I left to be out of town. While there are always suggestions for optio Friendly, fast service. Brian accommodated my schedule to get service in before I left to be out of town. While there are always suggestions for optional services to be done, there’s never any pressure to have them completed. More
by CALEXANDER4
Verified CustomerEmployees Worked With
Reeann Beck, Brian Lynn
July 11, 2019
Great experience! Our salesman was great. Didn’t put pressure on us at all. Very informative. Sat in the car and went through everything. A great experience overall! Our salesman was great. Didn’t put pressure on us at all. Very informative. Sat in the car and went through everything. A great experience overall! More
by reyuhasz
July 11, 2019
New passport Overall a good experience. The process went fairly smoothly. It took a little longer than I would have expected to hand them my check and drive aw Overall a good experience. The process went fairly smoothly. It took a little longer than I would have expected to hand them my check and drive away. After the sale I contacted them about leaving a pair of sunglasses in my trade in. I've contacted them back after I didn't hear anything for a few days. I was told they were calling about them and they would get back to me. It's been a couple of days and I haven't heard. I feel a little like once they sell the car they are no longer interested in helping the buyer. Just wanted to leave an update. I may have been a hasty about how fast I thought it would take to hear about the glasses and the response turn around time. They have found them and have them at the dealership. Overall the car buying was good experience and I will go back when I need to look for another car for myself or my family. More
by mmanbeck
July 11, 2019
Great First Car Buying Experience This was the first time I had bought a new car, and they made the process very easy. I would definitely recommend Basney Honda to friends and family. This was the first time I had bought a new car, and they made the process very easy. I would definitely recommend Basney Honda to friends and family. More
by kpmcmahon7
July 11, 2019
Great Experience With Service It was an easy trip in and out for an oil change and tire rotation for my wife’s car. Matt was very friendly and helpful. It was an easy trip in and out for an oil change and tire rotation for my wife’s car. Matt was very friendly and helpful. More
by kpmcmahon7
Employees Worked With
Matt Mulstay
July 11, 2019
Well done Thanks Matt! Got my accord fixed right the first time. In and out in a couple hours. I felt to I was being treated fairly and was be dealt with hon Thanks Matt! Got my accord fixed right the first time. In and out in a couple hours. I felt to I was being treated fairly and was be dealt with honestly. More
by CRAIG.ELLIS
Employees Worked With
Matt Mulstay
July 11, 2019
20,000 service Brian was very kind checking my vehicle in. Took about an hour Faster than I anticipated I didn’t realize cat washes were free until I spoke wit Brian was very kind checking my vehicle in. Took about an hour Faster than I anticipated I didn’t realize cat washes were free until I spoke with a lady bringing her car in just for a wash. Pretty awesome More
by CRV Brenda
Employees Worked With
Brian Lynn
July 11, 2019
Annoyed by evaluation requests The service was fine. The employees were great. BUT I am very annoyed by being bothered to give an evaluation afterwards. All businesses are doing thi The service was fine. The employees were great. BUT I am very annoyed by being bothered to give an evaluation afterwards. All businesses are doing this now, and it takes too much time. Also, one can't be accurate on a system that makes you rate one through five. The next time, I will not respond at all. I have to guard my time. I gave 5 stars because I don't want to reflect badly on the service agent. It's not his fault that the business sends these time-consuming evaluations. More
by Honda Owner
Employees Worked With
I do not remember the employee's name.
July 10, 2019
Creat Service Service personnel were polite and professional and seemed to be knowledgeable. I feel I made the right choice for car service and will be back when se Service personnel were polite and professional and seemed to be knowledgeable. I feel I made the right choice for car service and will be back when service is required. More
by PRENJJ
Employees Worked With
July 10, 2019
Came through on Promise Great work on my Honda Fit. Needed a parts replacement. It arrived the day after I called, and they installed it the day the part arrived. Great work on my Honda Fit. Needed a parts replacement. It arrived the day after I called, and they installed it the day the part arrived. More
by ACORNING0
Employees Worked With
Brad Pankow
