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Basney Honda
Mishawaka, IN
2,801 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,801 reviews
July 17, 2019
Great Experience Justin Bowerman is a Great asset to Basney Honda, very informative and pleasant to work with. The entire process was very quick. Great Experience!! Wi Justin Bowerman is a Great asset to Basney Honda, very informative and pleasant to work with. The entire process was very quick. Great Experience!! Will definitely be back in the future. More
by turtlebanks
Verified Customer
July 17, 2019
Great service! Fast and friendly service! I always have a great experience at Basney! The whole service team is great! Shout out to Don P. the service manager, super Fast and friendly service! I always have a great experience at Basney! The whole service team is great! Shout out to Don P. the service manager, super helpful, and always makes the customer a priority! More
by TARA_NALLY
Employees Worked With
Don Perkins III, Matt Mulstay
July 16, 2019
5 star review After visiting 3 other dealerships on my car search, Basney was the last and proved to be the one where I purchased a new vehicle. I credit Rodger wi After visiting 3 other dealerships on my car search, Basney was the last and proved to be the one where I purchased a new vehicle. I credit Rodger with his patience in guiding me to make a wise choice. More
by scvf
July 16, 2019
Damaged vehicle Dropped off vehicle for service and it was damaged. Was told someone would contact me that day or by the very next day .... haven’t heard back. Dropped off vehicle for service and it was damaged. Was told someone would contact me that day or by the very next day .... haven’t heard back. More
by CDUB1382
July 15, 2019
AWESOME I was having problems with the mitigation system, Matt stated they would re-calibrate it, which would take a few hours. I dropped the car off, Matt c I was having problems with the mitigation system, Matt stated they would re-calibrate it, which would take a few hours. I dropped the car off, Matt called when it was ready. Matt understood everything I told him that was not functioning properly & he knew exactly what was going on. More
by rlwjingles
Employees Worked With
Matt Mulstay
July 15, 2019
Low flow AC It’s always disheartening when rodents build their nests in our living spaces. Brad was kind to show the extent of the necessary cleaning process and It’s always disheartening when rodents build their nests in our living spaces. Brad was kind to show the extent of the necessary cleaning process and call me out midway to see it. More
by DAVENJOE78
Employees Worked With
Brad Pankow
July 15, 2019
Great! I was a bit nervous going to a different dealership than one I had been to prior but Basney showed them up along with some others I had looked at, gre I was a bit nervous going to a different dealership than one I had been to prior but Basney showed them up along with some others I had looked at, great & timely service, I was approached almost immediately, was shown a vehicle that wasn’t one I was originally looking at but absolutely fell in love with it and it ended up being a vehicle I purchased! Definitely would go here for my next vehicle! More
by alyymarrie29
July 14, 2019
Love my new Passport Roger was very helpful in securing my vehicle of choice in the color I preferred. Had my vehicle at the dealership in a timely manner and the delivery Roger was very helpful in securing my vehicle of choice in the color I preferred. Had my vehicle at the dealership in a timely manner and the delivery process was quick and easy. More
by Ruby 2019
July 13, 2019
Noise While Driving Resolved When other dealerships failed to find or explain the noise, Basney service advisor, Matt Mulstay, went the extra mile and resolved the issue. He is kn When other dealerships failed to find or explain the noise, Basney service advisor, Matt Mulstay, went the extra mile and resolved the issue. He is knowledgeable, personable, and truly a cut above! More
by Indiana Car Guy
Employees Worked With
Matt Mulstay
July 13, 2019
The Oil Change I was greeted immediately upon driving into the garage. The service guy was very friendly and informative. He let me know about recalls and how I need I was greeted immediately upon driving into the garage. The service guy was very friendly and informative. He let me know about recalls and how I needed to get those taken care of in the near future. More
by sunshineandsweets
Employees Worked With
Matt Mulstay
