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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
September 05, 2023
My entire experience with Bob Briney was outstanding. He was very helpful and provided excellent customer service! He was very helpful and provided excellent customer service! More
by lklefebvre
Verified Customer
September 04, 2023
Basney was great to work with! Bob made the transaction smooth and quick. Got us on the road in no time. I’d recommend both to anyone looking for a new/used vehicle! Bob made the transaction smooth and quick. Got us on the road in no time. I’d recommend both to anyone looking for a new/used vehicle! More
by mjahudson
September 03, 2023
Although the salesman was friendly and professional, Ken (finance) did the classic used-car salesman thing and gave me a warranty I never asked for, never told me about, and never explained the details of t (finance) did the classic used-car salesman thing and gave me a warranty I never asked for, never told me about, and never explained the details of the finance deal. Never gave me options, or suggestions, or explained different levels of warranty etc. At least try to sell me on a reasonable level of warranty. Sure, a little my fault, but also this is why people go to Carvana. More
by MishRes
September 01, 2023
I was not informed that I had to pay for my checking of my truck about $200 my truck about $200 More
by vacosta9798
August 30, 2023
Matt Podlin was fantastic! I felt a high level of trust with him and did not feel pressured. Always something available on your lot. I would definatly recc! I felt a high level of trust with him and did not feel pressured. Always something available on your lot. I would definatly recc! More
by Ke915
Employees Worked With
August 30, 2023
Make an appointment August 11 for August 22. My vehicle was there for days and didn’t get worked on until the last day. No one from the dealership called me to inform me of any delay. My vehicle was there for days and didn’t get worked on until the last day. No one from the dealership called me to inform me of any delay. More
by Shiloh1252
Employees Worked With
Brian Lynn
August 30, 2023
I was told the recall would take all day, and possibly overnight. Instead, it was done in 3 hours. Great, but I would have waited if the estimate was anywhere near the result. We don’t live close to the d overnight. Instead, it was done in 3 hours. Great, but I would have waited if the estimate was anywhere near the result. We don’t live close to the dealership, so it was a hassle having my wife make 2 trips to get me and bring me back. More
by glenn.killoren
Employees Worked With
Greg Nicolini
August 28, 2023
All involved were very straightforward and respectful. They also took time to walk me through the electronics and pair my phone. They also took time to walk me through the electronics and pair my phone. More
by rkakm7696
