Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,706 reviews
December 19, 2017
Clean, Well Organized, and Proficient Met with Bryan Smith. He was very quick despite already having another customer to serve. Provided everything I needed to make an educated decision. Met with Bryan Smith. He was very quick despite already having another customer to serve. Provided everything I needed to make an educated decision. Never felt pressured to make a decision but followed up to make sure I had no further questions. More
by Jack
Employees Worked With
Bryan Smith
December 19, 2017
Happy Customer Once Again Basney is the easiest place to buy a car. They take care of everything. This is the second time that I have been assisted by Tony McCraner, and I will Basney is the easiest place to buy a car. They take care of everything. This is the second time that I have been assisted by Tony McCraner, and I will definitely go back to him again for my next car. He is very helpful, laid-back, and zero high-pressure. More
by Teasbrown
Employees Worked With
Tony McCraner
December 18, 2017
Great Customer Interaction I met with Rodger Loveing; looking for a car for my grandson, what a wonderful man. Highly recommend Rodger to all of my family and friends. I met with Rodger Loveing; looking for a car for my grandson, what a wonderful man. Highly recommend Rodger to all of my family and friends. More
by wellsfargo
Employees Worked With
Rodger Loveing
December 18, 2017
Good Experience Meet with Roger Loveing, he was very informative on all issues. I left with knowledge on all makes and models. I would recommend him to others. Meet with Roger Loveing, he was very informative on all issues. I left with knowledge on all makes and models. I would recommend him to others. More
by jmchenry
Employees Worked With
Roger Loveing
December 18, 2017
Fantastic Fantastic Fantastic My trip to Basney Honda went above my expectations working with Rodger Loveing as my salesman. Rodger was thorough with his review and explanation of My trip to Basney Honda went above my expectations working with Rodger Loveing as my salesman. Rodger was thorough with his review and explanation of the vehicles. Thank you Rodger. More
by Reviewer
Employees Worked With
Rodger Loveing
December 17, 2017
Always excellent service I have purchased 2 cars here (2012 Civic EX Sedan w/Navi brand new with cash and a 2014 Si Coupe w/Navi Honda Factory Demo Honda Certified with 3k mi I have purchased 2 cars here (2012 Civic EX Sedan w/Navi brand new with cash and a 2014 Si Coupe w/Navi Honda Factory Demo Honda Certified with 3k miles on it at the time with a check from my credit union), my mom purchased a 2015 CR-V, and I am currently looking for a vehicle for my son. All vehicles are maintained here and service is always top-notch from everyone to my sales rep Bob Briney to the service department to the administrative staff. Knowledge, courtesy, service, and professionalism are very important traits in any business and during all of my dealings at Basney Honda (as well as the body shop at Basney BMW location after my Si hit a deer) the entire staff has always been excellent. More
by Mailman46516
Employees Worked With
Bob Briney
December 17, 2017
Excellent service Needed service and advice on getting my new Honda Pilot. Rodger Loveing was an immense help, extremely knowledgeable and helpful. Would definitely rec Needed service and advice on getting my new Honda Pilot. Rodger Loveing was an immense help, extremely knowledgeable and helpful. Would definitely recommend to anyone! More
by Tamaraparkerson
Employees Worked With
Rodger Loveing
December 17, 2017
So glad I came Had a wonderful time learning about and buying my new car. Rodger Loveing showed me all of our options and was extremely helpful. I highly recommend B Had a wonderful time learning about and buying my new car. Rodger Loveing showed me all of our options and was extremely helpful. I highly recommend Basney Honda and Rodger. Make sure you ask for this guy! More
by aparkerson
Employees Worked With
Rodger Loveing
December 15, 2017
Exceptional Customer Service I have purchased 5 cars from Basney Honda and am working on another one soon. Their sales and service team is exceptional in all ways possible. In the I have purchased 5 cars from Basney Honda and am working on another one soon. Their sales and service team is exceptional in all ways possible. In the sales area their people are very well versed in all aspects of the product they sell, there is no high pressure to close you the minute you walk in like most dealerships. And they are very fair when it comes to the pricing you get for your trade in or on the car your purchase. Their service department does a wonderful job of explaining whatever is wrong with your car (that is if there actually is something wrong), and they are always very quick to get you in and out as fast a possible. The service manager Bob Briney always contacts me with a personal follow up to make sure that everything has been handled correctly and with the upmost or professionalism. I would definitely give my recommendation to anyone who is either looking for a new or used car or is in need of service on their existing car. More
by James Buell
Employees Worked With
Bob Briney
December 15, 2017
good experience Hassle free, easy going, professional Tony Mc made buying a new car enjoyable. Knew a lot about the vehicle and was informative on test drive. Hassle free, easy going, professional Tony Mc made buying a new car enjoyable. Knew a lot about the vehicle and was informative on test drive. More
by island boy
Employees Worked With
Tony McCraner, Don Perkins
