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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
July 11, 2019
Well done Thanks Matt! Got my accord fixed right the first time. In and out in a couple hours. I felt to I was being treated fairly and was be dealt with hon Thanks Matt! Got my accord fixed right the first time. In and out in a couple hours. I felt to I was being treated fairly and was be dealt with honestly. More
by CRAIG.ELLIS
Verified CustomerEmployees Worked With
Matt Mulstay
July 11, 2019
20,000 service Brian was very kind checking my vehicle in. Took about an hour Faster than I anticipated I didn’t realize cat washes were free until I spoke wit Brian was very kind checking my vehicle in. Took about an hour Faster than I anticipated I didn’t realize cat washes were free until I spoke with a lady bringing her car in just for a wash. Pretty awesome More
by CRV Brenda
Employees Worked With
Brian Lynn
July 11, 2019
Annoyed by evaluation requests The service was fine. The employees were great. BUT I am very annoyed by being bothered to give an evaluation afterwards. All businesses are doing thi The service was fine. The employees were great. BUT I am very annoyed by being bothered to give an evaluation afterwards. All businesses are doing this now, and it takes too much time. Also, one can't be accurate on a system that makes you rate one through five. The next time, I will not respond at all. I have to guard my time. I gave 5 stars because I don't want to reflect badly on the service agent. It's not his fault that the business sends these time-consuming evaluations. More
by Honda Owner
Employees Worked With
I do not remember the employee's name.
July 10, 2019
Creat Service Service personnel were polite and professional and seemed to be knowledgeable. I feel I made the right choice for car service and will be back when se Service personnel were polite and professional and seemed to be knowledgeable. I feel I made the right choice for car service and will be back when service is required. More
by PRENJJ
Employees Worked With
July 10, 2019
Came through on Promise Great work on my Honda Fit. Needed a parts replacement. It arrived the day after I called, and they installed it the day the part arrived. Great work on my Honda Fit. Needed a parts replacement. It arrived the day after I called, and they installed it the day the part arrived. More
by ACORNING0
Employees Worked With
Brad Pankow
July 10, 2019
Diagnostic check I was in and back on the road within an hours time... problem diagnosed and fixed! The waiting area was very comfortable with coffee and tv provided.. I was in and back on the road within an hours time... problem diagnosed and fixed! The waiting area was very comfortable with coffee and tv provided... Thank you! Marion More
by Hondaowner
Employees Worked With
I don’t remember the actual tech that explained the issue..., Brad Pankow
July 09, 2019
Not a happy camper Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told me he could do it right then it would be about two hours. So my husband was coming in for a car wash, so I went home with him. Waited and waited no phone call came, So we went back to the service department to pick up my car and you were closed, and you were closed for the holiday the next day. So my husband had to take a half-day off from work on Friday to bring me in to get my car. So no I’m not happy that I had to borrow a car to go to work on the Fourth of July. More
by Mom1
Employees Worked With
July 09, 2019
Oil change and tires rotation Courteous service and yummy popcorn! The water cooler and WiFi available were nice additions. Loved how you all sent via mail a coupon and reminder. Courteous service and yummy popcorn! The water cooler and WiFi available were nice additions. Loved how you all sent via mail a coupon and reminder. More
by sousleyl
Employees Worked With
Reeann Beck
July 08, 2019
Quick and easy in and out service I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. We also received a complimentary car wash. During the visit, I received a call regarding the inspections and was advised of any areas to watch. Great job! More
by Fancy Nancy
Employees Worked With
July 08, 2019
New lease My family and I have bought cars at this dealership for over 10 years. Jay treats us like family and take everything in consideration when helping to My family and I have bought cars at this dealership for over 10 years. Jay treats us like family and take everything in consideration when helping to place us with the best car for our family. More
by Ach11
