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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
July 15, 2019
Low flow AC It’s always disheartening when rodents build their nests in our living spaces. Brad was kind to show the extent of the necessary cleaning process and It’s always disheartening when rodents build their nests in our living spaces. Brad was kind to show the extent of the necessary cleaning process and call me out midway to see it. More
by DAVENJOE78
Verified CustomerEmployees Worked With
Brad Pankow
July 15, 2019
Great! I was a bit nervous going to a different dealership than one I had been to prior but Basney showed them up along with some others I had looked at, gre I was a bit nervous going to a different dealership than one I had been to prior but Basney showed them up along with some others I had looked at, great & timely service, I was approached almost immediately, was shown a vehicle that wasn’t one I was originally looking at but absolutely fell in love with it and it ended up being a vehicle I purchased! Definitely would go here for my next vehicle! More
by alyymarrie29
July 14, 2019
Love my new Passport Roger was very helpful in securing my vehicle of choice in the color I preferred. Had my vehicle at the dealership in a timely manner and the delivery Roger was very helpful in securing my vehicle of choice in the color I preferred. Had my vehicle at the dealership in a timely manner and the delivery process was quick and easy. More
by Ruby 2019
July 13, 2019
Noise While Driving Resolved When other dealerships failed to find or explain the noise, Basney service advisor, Matt Mulstay, went the extra mile and resolved the issue. He is kn When other dealerships failed to find or explain the noise, Basney service advisor, Matt Mulstay, went the extra mile and resolved the issue. He is knowledgeable, personable, and truly a cut above! More
by Indiana Car Guy
Employees Worked With
Matt Mulstay
July 13, 2019
The Oil Change I was greeted immediately upon driving into the garage. The service guy was very friendly and informative. He let me know about recalls and how I need I was greeted immediately upon driving into the garage. The service guy was very friendly and informative. He let me know about recalls and how I needed to get those taken care of in the near future. More
by sunshineandsweets
Employees Worked With
Matt Mulstay
July 13, 2019
Great place. Friendly, fast service. Brian accommodated my schedule to get service in before I left to be out of town. While there are always suggestions for optio Friendly, fast service. Brian accommodated my schedule to get service in before I left to be out of town. While there are always suggestions for optional services to be done, there’s never any pressure to have them completed. More
by CALEXANDER4
Employees Worked With
Reeann Beck, Brian Lynn
July 11, 2019
New passport Overall a good experience. The process went fairly smoothly. It took a little longer than I would have expected to hand them my check and drive aw Overall a good experience. The process went fairly smoothly. It took a little longer than I would have expected to hand them my check and drive away. After the sale I contacted them about leaving a pair of sunglasses in my trade in. I've contacted them back after I didn't hear anything for a few days. I was told they were calling about them and they would get back to me. It's been a couple of days and I haven't heard. I feel a little like once they sell the car they are no longer interested in helping the buyer. Just wanted to leave an update. I may have been a hasty about how fast I thought it would take to hear about the glasses and the response turn around time. They have found them and have them at the dealership. Overall the car buying was good experience and I will go back when I need to look for another car for myself or my family. More
by mmanbeck
July 11, 2019
Great First Car Buying Experience This was the first time I had bought a new car, and they made the process very easy. I would definitely recommend Basney Honda to friends and family. This was the first time I had bought a new car, and they made the process very easy. I would definitely recommend Basney Honda to friends and family. More
by kpmcmahon7
July 11, 2019
Great Experience With Service It was an easy trip in and out for an oil change and tire rotation for my wife’s car. Matt was very friendly and helpful. It was an easy trip in and out for an oil change and tire rotation for my wife’s car. Matt was very friendly and helpful. More
by kpmcmahon7
Employees Worked With
Matt Mulstay
July 11, 2019
Great experience! Our salesman was great. Didn’t put pressure on us at all. Very informative. Sat in the car and went through everything. A great experience overall! Our salesman was great. Didn’t put pressure on us at all. Very informative. Sat in the car and went through everything. A great experience overall! More
by reyuhasz
