Basney Honda

Amazing Basney Honda was extremely helpful during my 60,000 mile service for my 2016 pilot. Brad was very knowledgeable and kind. I had some other issues with Basney Honda was extremely helpful during my 60,000 mile service for my 2016 pilot. Brad was very knowledgeable and kind. I had some other issues with my car that needed addressed and they were completely taken care of before I left. Very pleased! More

A+ Car Buying Experience with Brandon Brandon Wilson was extremely helpful in getting me in and out in a timely manner and had the car and everything else prepared before I even arrived. A Brandon Wilson was extremely helpful in getting me in and out in a timely manner and had the car and everything else prepared before I even arrived. All members I interacted with were highly communicative and informative. I have purchased many vehicles and this was the best overall car buying experience I have had. Thanks again and I love my new Accord! More

Smooth and uncomplicated I went in with the intention of getting a new vehicle. I told Brandon what I had in mind and he found me a vehicle in less than 10 minutes. Test drove I went in with the intention of getting a new vehicle. I told Brandon what I had in mind and he found me a vehicle in less than 10 minutes. Test drove it and made up my mind that I wanted to purchase the car. Prior to purchasing Brandon made sure to show me how to operate all the electronics inside and learn the basics of the car. I would definitely purchase another vehicle from him and would recommend any of my friends to go here! More

Bye bye zoom zoom hello Honda! Could not imagine a smoother transition from Mazda to Honda. Brandon made the entire process smooth and stress free. No high pressure sales just askin Could not imagine a smoother transition from Mazda to Honda. Brandon made the entire process smooth and stress free. No high pressure sales just asking great questions to make sure my needs were met. Love that the dealership offers free car washes for life. Austin always greets me with a smile in the service department. Wish they were available on weekends though. Anything that I have needed since buying I just contact Brandon and he puts me in touch with the right department or person. 5 star experience. More

Great experience! Bryan and Chip want to help their customers solve their auto problems rather than just make a sale. Also, with our busy schedule, I appreciate the qui Bryan and Chip want to help their customers solve their auto problems rather than just make a sale. Also, with our busy schedule, I appreciate the quick and efficient process. Thank you! More

Terrible customer service! I made an appointment for 7:30am on Thursday, 7/18. I was told that they would run a diagnostic and I would receive a call in an hour. Well, 4 hours w I made an appointment for 7:30am on Thursday, 7/18. I was told that they would run a diagnostic and I would receive a call in an hour. Well, 4 hours went by and no call! I call and they tell me that the person I was dealing with will have to call be back as there were no notes in the computer about my car! And this was 4 hours into the appointment! I did not get a call back...surprise! I call back and I am now told that the person who was suppose to call me back went to lunch! Again great customer service! They asked what I wanted and I told them a call back by noon. I recieved a call back at 11:45am with I will have to wait! The reason I made the first appointment was so I could get my car back at a decent time and knew what was wrong before my meeting at 1pm! Then when I call back during a break at my meeting I am told my car is ready and the air conditioner ran fine the entire time it ran at Honda! He told me the next time to bring it to Honda right away...sure...not like I dont work full time and take my son to soccer and have a family! Oh and by the time I get off work, you are closed! Great suggestion! Also, told me to keep an eye on my temperature gauge in car...already have been and it is fine! So, nothing wrong right...well 2 days later and guess what...NO AIR! I have had nothing but disappointment with Basney Honda! This is not my first poor customer service experience! I will NEVER buy another car from you again! THE WORST CUSTOMER SERVICE EVER! More

Great service, in and out quickly! I’m treated with kindness and respect. Service is excellent and very timely. I’m very pleased with the care given to me and to my car. I’m treated with kindness and respect. Service is excellent and very timely. I’m very pleased with the care given to me and to my car. More

Great Customer Service! Service was quick and they did just what they said they would do. No hidden costs. Austin is great to work with and is always honest and upfront. Service was quick and they did just what they said they would do. No hidden costs. Austin is great to work with and is always honest and upfront. More

Great service I went in and they immediately greeted me at the door and asked if they could help with something. I told them a specific salesman I wanted and pointe I went in and they immediately greeted me at the door and asked if they could help with something. I told them a specific salesman I wanted and pointed me in the right direction. They treated me like family. More

Nice place & people I was impressed by how easy it was to deal with Brandon Wilson. Too many times, as a woman, I have had to put up with salesmen who are dismissive of a I was impressed by how easy it was to deal with Brandon Wilson. Too many times, as a woman, I have had to put up with salesmen who are dismissive of a woman's ability to make decisions. All in all it was a pleasant experience. More