Basney Honda

Fast and excellent Service Pulled right in and was greeted immediately. Service representative told me length of expected wait till car finished. He was absolutely correct and c Pulled right in and was greeted immediately. Service representative told me length of expected wait till car finished. He was absolutely correct and car was finished at the time expected More

Top notch team! The sales team here is terrific!! The whole process was very straight forward and easy from my trade to my new lease. I am so very happy with my new o The sales team here is terrific!! The whole process was very straight forward and easy from my trade to my new lease. I am so very happy with my new odyssey!! More

Good and Fast Service I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arriv I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arrival I was told there would be at minimum a 2 hour wait before my car could be worked on. I was unable to wait that long and Austin was able to get me in the very next day with an appointment. Faster than I expected!! Your service of having a driver take me back home so I could work and then pick me up when my vehicle was done is a good one as well. Thank you. More

Excellent service I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good More

Well oiled machine Basney Honda is seems very professional and you can tell they believe in their product. The atmosphere is great. The waiting room was perfect for my f Basney Honda is seems very professional and you can tell they believe in their product. The atmosphere is great. The waiting room was perfect for my family. The freedom to test drive was also a big perk. The biggest negative I felt was the aftertaste of the experience with my sales guy. I had recently come from some church activities and the sales guy had asked about my church and we started a nice discussion. However, when I asked him about his faith, he shared he doesn’t believe in God anymore and believes in what Paul said “when I was a child, I spoke as a child.... but when I became a man, I put away childish things”. I personally believe folks should believe how they wish and I support him in his choice not to believe. However, quoting that scripture left a bad aftertaste that he believes I am childish for believing in God. I am not mad, sad, or frustrated at the guy. I believe it was innocent and not intentional. However, as a company owner, I don’t believe I would want a customer coming away feeling they are looked down upon as “childish” for believing in God while buying a van. More

Excellent customer service. Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics o Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics outside of car service. These guys are great. Thank you. More

Quick and no need for appointment We like basney’s way of doing business, customers matter. We drive an hour one way when we come to Basney to do anything and we have a Honda dealer 15 We like basney’s way of doing business, customers matter. We drive an hour one way when we come to Basney to do anything and we have a Honda dealer 15 minutes from our house. We’ve did lease one vehicle there and the next one we went back to hasn’t. There is no comparison between the two dealerships you are 5-6 levels higher the our local one. I just think they do Honda a dis-service with there dealership. I have to call and schedule an oil change and they said first opening was in 10 days- Wow! Thank You More

Over and above The Basney Service Crew went above and beyond during my visit. They reattached an engine/ transmission splash guard for me at no charge and did so che The Basney Service Crew went above and beyond during my visit. They reattached an engine/ transmission splash guard for me at no charge and did so cheerfully. More

Love Basney Honda!! I was so impressed with my sales consultant, Bryan Smith!! He was so great that I have recommended family and friends to him! Just last week I had som I was so impressed with my sales consultant, Bryan Smith!! He was so great that I have recommended family and friends to him! Just last week I had someone that I referred to him buy a CRV. VERY happy with my experience of purchasing my CRV at Basney Honda!!! More

Oil change and tire rotation. Friendly, efficient services. Always greeted courteously and with a smile. Beforehand, service technician reviewed services to be completed, cost and Friendly, efficient services. Always greeted courteously and with a smile. Beforehand, service technician reviewed services to be completed, cost and time vehicle would be ready. Everything was done as explained. More