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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
August 14, 2019
Great Everything was taken care of & I got to go on w/ my vacation as planned.just stopped by on way home to get the car & continue on. Everything was taken care of & I got to go on w/ my vacation as planned.just stopped by on way home to get the car & continue on. More
by Rollbarann
Verified CustomerEmployees Worked With
Matt Mulstay
August 14, 2019
Great experience Justin was able to work with me to help me find a vehicle that I would be happy with. Not only happy with the vehicle but the price of the vehicle. Justin was able to work with me to help me find a vehicle that I would be happy with. Not only happy with the vehicle but the price of the vehicle. More
by Dave
August 14, 2019
Great job Even though the deal took quite a bit longer than I thought it should have, I still feel like I got a great deal and wasn’t pushed around. Even though the deal took quite a bit longer than I thought it should have, I still feel like I got a great deal and wasn’t pushed around. More
by tzgolfer72
August 13, 2019
Helpful and friendly service The staff were very helpful. I was given accurate estimate of how much the job would cost I thought they were pretty timely in completing work. The staff were very helpful. I was given accurate estimate of how much the job would cost I thought they were pretty timely in completing work. More
by DFGUMOE
Employees Worked With
Brian Lynn
August 13, 2019
Car trim/warranty Part of her trim was protruding from the bottom of the car. Car sounded like Window was open. I was not informed, but car had been in accident. Part of her trim was protruding from the bottom of the car. Car sounded like Window was open. I was not informed, but car had been in accident. More
by Tp4848@aol.com
Employees Worked With
Brian Lynn
August 13, 2019
Pushy, arrogant sales person. Salesman was pushy, arrogant, did not listen. I was in a hurry to get a car for our trip. Otherwise I would have walked out the door. In fact my wife Salesman was pushy, arrogant, did not listen. I was in a hurry to get a car for our trip. Otherwise I would have walked out the door. In fact my wife was there with me and she did walk out. More
by Tp4848@aol.com
August 13, 2019
CR-V purchased I had the least stressful, most informative , no-hassle, consultation with Basney Honda! They worked for me. Basney allowed me to ask what’s possible I had the least stressful, most informative , no-hassle, consultation with Basney Honda! They worked for me. Basney allowed me to ask what’s possible and allowed me to express what I expected. They followed through with great explanation on every aspect of purchasing a car. From the minute I stated what I was interested in, what I looked up online, what was financially possible, to driving my new vehicle off the lot!! Thank you Basney Honda for working with ME and keeping deal simple and straight- forward!! I am one happy customer!! More
by susiekoziel
August 12, 2019
Service Excellent service from the time I stepped in the door and when we picked it back up. We dealt with others dealerships but this beats them all. Excellent service from the time I stepped in the door and when we picked it back up. We dealt with others dealerships but this beats them all. More
by christinedobrzykowski
Employees Worked With
Matt Mulstay
August 12, 2019
Leasing made easy Great sales person Bryan Smith. We had a lease up and needed a new vehicle. Leased a new Mini Van and he made the process simple and quick. He knew ou Great sales person Bryan Smith. We had a lease up and needed a new vehicle. Leased a new Mini Van and he made the process simple and quick. He knew our price point and made sure to keep our purchase in that range. More
by timgpapp
August 12, 2019
B1 maintenence The gentleman that helped me was fantastic (austin). Not happy about Not being able to set an appointment. Who has time to sit and wait on your vehi The gentleman that helped me was fantastic (austin). Not happy about Not being able to set an appointment. Who has time to sit and wait on your vehicle, loaner cars/drop-off pick up shuttle should be offered if thats the case. We purchased honda over getting another toyota but I have to say the service department at Toyota is a step above. So much so that my wife says she will be switching back. I also purchased a maintenue program at time of purchase and was told it was my responsibility to tell someone that when they tried charging me for my service. Waited 1.5 hours fir an oil change/tire rotation. more Hassel than me going to drive and shine and paying $100 for the same 20min service without getting out of the vehicle. More
by keith.defauw
Employees Worked With
