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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
August 19, 2019
Brandon was great! My mom was looking for a CRV and was pretty specific about what she wanted. Brandon was very helpful and showed us some other options as well as expla My mom was looking for a CRV and was pretty specific about what she wanted. Brandon was very helpful and showed us some other options as well as explained everything about the CRV’s. She ended up liking the newer model best and Brandon let us know as soon as they had one that fit her options/color choices. Never pushy and always knowledgeable. Thanks Brandon! More
by JStroup
Employees Worked With
Brandon Wilson
August 19, 2019
Easy Breezy! Barney Honda and the Service center are great! The employees are professional, friendly, and attentive to the customers needs! Exceptional, would reco Barney Honda and the Service center are great! The employees are professional, friendly, and attentive to the customers needs! Exceptional, would recommend Basney Honda to anyone... More
by geniuswins
Verified CustomerAugust 19, 2019
Totally met my expectations. Kept communication open! The entire team in the service area worked with me to "make me satisfied" regarding some work that needed to be done. they did not shut me down, or ev The entire team in the service area worked with me to "make me satisfied" regarding some work that needed to be done. they did not shut me down, or ever once say "no, we can't do that". Great experience. More
by MWish
Employees Worked With
Brad Pankow, Matt Mulstay
August 17, 2019
Great service experience I was able to get my Honda CR-V in for service the day after I called. Austin was very helpful and the work was completed that day. Since they had to I was able to get my Honda CR-V in for service the day after I called. Austin was very helpful and the work was completed that day. Since they had to keep my vehicle for several hours, they gave me a 2019 courtesy vehicle to use. Everyone was friendly and helpful. Thanks! More
by LynnS
Employees Worked With
August 17, 2019
Great customer service! They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what we could expect. More
by Laurat32
August 16, 2019
Great Service Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service d Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service department. Will go back to this location More
by rgf4
August 16, 2019
Great service! Basney Honda took care of a brake clicking problem that arose in my 2018 Honda. Customer service was friendly and problem was taken care. They went be Basney Honda took care of a brake clicking problem that arose in my 2018 Honda. Customer service was friendly and problem was taken care. They went beyond to make sure my CR-V was ready to go. More
by LizCR-V2018
Employees Worked With
Matt Mulstay
August 15, 2019
Right Price Scott worked hard to meet our requirements and he succeeded! We were talking with two other dealers, but Basney beat them in pricing. We know the deal Scott worked hard to meet our requirements and he succeeded! We were talking with two other dealers, but Basney beat them in pricing. We know the dealership needs to make a profit, but we have to work with what we can afford. More
by Del & Karen
Employees Worked With
August 15, 2019
Excellent Service I needed to get the backup camera in my 2015 Pilot fixed and also asked them check out a rattle in the front end. They did an inspection, found the p I needed to get the backup camera in my 2015 Pilot fixed and also asked them check out a rattle in the front end. They did an inspection, found the problems (bad camera and front struts). Matt explained what needed to be done, made the calls so all of the repairs would be covered by the extended warranty, and even set me up with a loaner while they fixed my car. I couldn't be happier. More
by tsb46371
Employees Worked With
Matt Mulstay
August 15, 2019
A/C and tire leaks Basney diagnosed the issues promptly. The actual work came in a little less than the estimate; work was completed in a timely manner. Everything app Basney diagnosed the issues promptly. The actual work came in a little less than the estimate; work was completed in a timely manner. Everything appears to be working great. More
by MARYPATTI
Employees Worked With
Brad Pankow, Matt Mulstay
