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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
August 21, 2019
very enthusiastic Matt was very enthusiastic and anxious to make sure my issues were clearly understood and fixed the first time. Took time to fully explain the repairs Matt was very enthusiastic and anxious to make sure my issues were clearly understood and fixed the first time. Took time to fully explain the repairs that were made. Matt made sure I understood the repairs and walked out to my van to explain and demonstrate answers to my questions. More
by SRV3780
Verified CustomerEmployees Worked With
Matt Mulstay
August 21, 2019
Service Austin displays great customer service, he is the reason why I keep coming back!!! I only wish you took appointments for oil changes. But.he is a grea Austin displays great customer service, he is the reason why I keep coming back!!! I only wish you took appointments for oil changes. But.he is a great guy. More
by IMJUSTLISA
Employees Worked With
August 21, 2019
Top Notch Sales Experience with Bryan Smith Seamless purchase of my new 2019 CRV. I have been a customer of Honda for around 18 years. Basney just does it right. Even if they are busy they ma Seamless purchase of my new 2019 CRV. I have been a customer of Honda for around 18 years. Basney just does it right. Even if they are busy they make time for you. Cleanest dealership in the area in my opinion all the way out to the service center. I will point out that it definitely helps to keep your credit in good standing as I was in and out of the finance area in less than a half hour. Ken had everything ready for me. More
by crunningman
August 21, 2019
Pleasant experience at the dealership. Had to take my car in for a recall. Once they were able to get the parts it took about an hour to repair. It did take a while to get this done because Had to take my car in for a recall. Once they were able to get the parts it took about an hour to repair. It did take a while to get this done because the parts were on back order for several weeks. That was not the dealer's fault. I've never had a bad experience with this dealer. This is my third vehicle that I've purchased from them. More
by mcnamaralois31
Employees Worked With
Rodger Loveing, Brian Lynn
August 20, 2019
Quality vehicles, service, and price Have purchased six vehicles from Basney and every experience was the same. Honda’s are great cars, vans and SUV’s. We appreciate fair pricing and pers Have purchased six vehicles from Basney and every experience was the same. Honda’s are great cars, vans and SUV’s. We appreciate fair pricing and personalized service. The selection offers vehicles in every color and with whatever equipment package best fits your needs. More
by satisfied customer
August 20, 2019
Honda Service survey Basney team was great and done an excellent job. I liked the rule for service first come and first serve which helps me to get service done for my v Basney team was great and done an excellent job. I liked the rule for service first come and first serve which helps me to get service done for my vehicle whenever I want. More
by sontmathew1234
Employees Worked With
Matt Mulstay
August 20, 2019
Enjoyable Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than qu Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than quoted. More
by JOURDANRICKETTS
Employees Worked With
Brad Pankow
August 20, 2019
Quick oil change Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Dr Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Drove out to Illinois and hope just forgot to check light More
by Terri
Employees Worked With
Matt Mulstay
August 20, 2019
Air bag recall Got to my appointment a little early they took the car right in and told me they would call me a soon as it was finished asked me if I would like a f Got to my appointment a little early they took the car right in and told me they would call me a soon as it was finished asked me if I would like a free car wash... did a vehicle inspection on my car asked if I wanted further work done on it everybody was polite and helpful More
by FIVEDEADMEN
Employees Worked With
Matt Mulstay
August 20, 2019
Great dealership to work with Everyone was very accommodating and service level exceeded expectations. The salesperson and financial person I dealt with were extremely friendly, h Everyone was very accommodating and service level exceeded expectations. The salesperson and financial person I dealt with were extremely friendly, helpful, and made the car buying experience a pleasant experience. More
by Anonymous
