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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
August 29, 2019
Great service Had a unique situation where I needed immediate service and Brad was able to fit me into their schedule. A little over an hour later I was on my way. Had a unique situation where I needed immediate service and Brad was able to fit me into their schedule. A little over an hour later I was on my way. Thanks for saving the day, Brad! More
by daveismyhero
Verified CustomerEmployees Worked With
Brad Pankow
August 29, 2019
Excellent service for thorough alignment Matt in the service department was excellent. He is friendly, positive attitude, knowledgeable and efficient. He should be teaching some folks in sale Matt in the service department was excellent. He is friendly, positive attitude, knowledgeable and efficient. He should be teaching some folks in sales department. Roger Loveing needs to not be the first guy you meet at Basney Honda. He could use an attitude adjustment. Not helpful to the point of being rude. I am in my 10th Honda lease and have never, ever, been treated so poorly. More
by ETTL.3
August 29, 2019
Extraordinaire Brad was professional and courteous. All the staff was extraordinary. This was my first visit and I am very happy I decided to join the Honda family. Brad was professional and courteous. All the staff was extraordinary. This was my first visit and I am very happy I decided to join the Honda family. More
by eliberruecos
Employees Worked With
Brad Pankow
August 29, 2019
Service center Very good service. Mr. Lynn was professional and prompt. Service was completed in a timely manner. The waiting area is very nice and the compliment Very good service. Mr. Lynn was professional and prompt. Service was completed in a timely manner. The waiting area is very nice and the complimentary water is appreciated. More
by donna.skorupski
Employees Worked With
Brian Lynn
August 28, 2019
Bob was awesome Never had a salesman explain all the features of a new vehicle to me before. Bob was very patient and worked with us along with several others at the Never had a salesman explain all the features of a new vehicle to me before. Bob was very patient and worked with us along with several others at the same time. Never seemed rushed or inconvenienced and always seemed genuine. He made my first time buying a Honda a wonderful experience. More
by ltomlinson42
August 28, 2019
Excellent service , friendliness, pricing. Just an overall good experience. Brian was very helpful, polite, courteous, knowledgeable, friendly, and did not try to overs , friendliness, pricing. Just an overall good experience. Brian was very helpful, polite, courteous, knowledgeable, friendly, and did not try to oversell which I greatly appreciate. More
by DANDRREINER
Employees Worked With
Bryan Smith, Brian Lynn
August 27, 2019
Very painless! Went to see bob on recommendation of a family member. He was so easy to work with. Professional and direct, so he didn’t waste my valuable time! There Went to see bob on recommendation of a family member. He was so easy to work with. Professional and direct, so he didn’t waste my valuable time! There was to bouncing back and forth, fair in price. We are very satisfied with our experience and will be back again! Thanks Basney Honda and especially Bob! More
by C. H
Employees Worked With
August 27, 2019
Great experience My recent Honda Civic lease experience was the friendliest purchase ever. Brian Smith made the process so simple from taking my info over the phone to My recent Honda Civic lease experience was the friendliest purchase ever. Brian Smith made the process so simple from taking my info over the phone to finding the car I wanted right down to giving me the keys and explaining all the bells and whistles on my new car. Ken was very helpful also explaining and answering my lease questions and options. More
by carol
August 26, 2019
16,000 oil change Service was great. Less than an hour. Service contract we bought is really paying off. Waiting area comfortable and rest rooms clean. Good job all a Service was great. Less than an hour. Service contract we bought is really paying off. Waiting area comfortable and rest rooms clean. Good job all around. More
by sjwoodywoo
Employees Worked With
Bryan Smith, Brad Pankow, Brian Lynn, Matt Mulstay
August 26, 2019
Fast and easy! My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying experience, pricing, and people were great. My third new Honda from Basney and I'll be back ! More
by marfry53
