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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
September 13, 2023
Needed a car and saw one in their site I liked a lot. Walked in with a pre-approved loan from my bank, gave it a test drive, and was able to leave with the car. Scott has very helpful the whole way and I Walked in with a pre-approved loan from my bank, gave it a test drive, and was able to leave with the car. Scott has very helpful the whole way and I never felt pressured. More
by chrisdav1989
Verified Customer
September 13, 2023
I’ve been going to this place for years. Quality has always been top tier and customer service is beyond expectations. Thank you guys for always giving a welcome and pleasant experience. Quality has always been top tier and customer service is beyond expectations. Thank you guys for always giving a welcome and pleasant experience. More
by William Bibbs
September 13, 2023
Honest. Trustworthy. Friendly. Accommodating. Highly skilled technicians. Responsive. Keeps customer well informed. True to estimate. Trustworthy. Friendly. Accommodating. Highly skilled technicians. Responsive. Keeps customer well informed. True to estimate. More
by PAMM0917
Employees Worked With
September 13, 2023
Online follow up and support was excellent. Found exact car we wanted, great sales and support staff. Found exact car we wanted, great sales and support staff. More
by champimm
September 13, 2023
Greg was very knowledgeable and friendly. He took care of all my needs in a timely manner. He even arranged for me to drive a car while mine was in the shop. Thank you for being a company tha He took care of all my needs in a timely manner. He even arranged for me to drive a car while mine was in the shop. Thank you for being a company that I can trust. More
by Shelly
Employees Worked With
Greg Nicolini
September 13, 2023
I was concerned about my battery’s strength for the coming winter. I took it in without an appointment. Within about 30 minutes the battery was analyzed and determined to be very strong. I was provided coming winter. I took it in without an appointment. Within about 30 minutes the battery was analyzed and determined to be very strong. I was provided with the test results in writing. Fast and excellent customer service! All at no charge! More
by roymurphy719
Employees Worked With
Cyndi Krause
September 12, 2023
First time there, was taking good care of will be back take care of the problem take care of the problem More
by egroves940
September 12, 2023
$70 plus dollars for an express oil change seems a little excessive to me. We have used the dealer before and they are helpful and pleasant but that charge really surprised me. excessive to me. We have used the dealer before and they are helpful and pleasant but that charge really surprised me. More
by Arwolfe
Employees Worked With
Brian Lynn
September 11, 2023
Scott was very helpful with our purchase. He returned our call and assisted with all the necessary paperwork. Ron explained the financial aspect. Thank you very much for a wonderful experi He returned our call and assisted with all the necessary paperwork. Ron explained the financial aspect. Thank you very much for a wonderful experience and car. I love my new car!!! More
by debeggink
