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Basney Honda

Mishawaka, IN

4.5
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,707 reviews

October 02, 2019

Good service Scheduled appointment online which was very convenient, and I took the shuttle after dropping my car. They called me when my vehicle was ready, and ev More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Basney Honda responded

Thank you very much! We certainly appreciate the AWESOME feedback!

October 02, 2019

My son's lease of a Honda Civic. We worked with Scott Allen to review vehicles and lease options. Scott was informative and explained each lease program available, which helped my so More

by dbw913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Oil chg I have always in over 20 yrs been treated as a friend and part of the Basney family each and every time I come in. The service is exemplary and everyo More

by katherine_fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn, Matt Mulstay
Oct 02, 2019 -

Basney Honda responded

You are one of the MANY reasons why we keep doing what we do! Thank you so much! Safe Travels!

October 02, 2019

2019 CR V purchase!! I have leased 4 vehicles from Basney! I have been pleased with every vehicle from the salesmen to the service department!! They have been pleasant wit More

by cjmsb4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2019

Great service Always friendly and treat you kindly. Service area clean. I will always take my car for service here. Trusting and good people to work with! More

by GGEYER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 30, 2019

Great place for car care Basney has always been very helpful and honest when it comes to taking care of my cr-v. Never try to sell anything that my car doesn’t need and prices More

by CLARICESHEAR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
September 30, 2019

Home service Wes was prompt, professional, and extremely knowledgeable and kind. This was a home service to change out the airbag recall in Honda. It was on my sch More

by Jessica Paulus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
September 30, 2019

Airbag recall They got the car in in a timely manner didn’t have to wait too long but I wish they would’ve at least check the air in my tires. They only did bare mi More

by EMAIL2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 30, 2019

Great Service I am traveling for work and needed routine service on my Accord. Scheduled appointment on line which was very easy to do. Arrived 5 minutes early, the More

by stallsmithkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 28, 2019

Great Service Austin, our service representative, is always responsive, professional, and helpful. Car service is effective on my car, which has more than 125,000 More

by ALAN E. BAUER
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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