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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
October 08, 2019
Service visit...2010 Chevy Equinox Brian did an excellent job making my visit fast, professional, and informative. He explained what was to be performed on my vehicle and what was neede Brian did an excellent job making my visit fast, professional, and informative. He explained what was to be performed on my vehicle and what was needed for repairs in the future. Always a pleasant experience with Basney Honda. They never disappoint! More
by geniuswins
Verified CustomerEmployees Worked With
Other Employees :
I worked with finance when I bought my 2010 Chevy Equinox, but, cannot remember who! Sorry. Bob Briney was my sales representative at that time. , Brian Lynn
October 07, 2019
Great experience We were able to research test drive and buy our new Pilot in a very easy and timely manner. We found a great deal with all the options we wanted and We were able to research test drive and buy our new Pilot in a very easy and timely manner. We found a great deal with all the options we wanted and great service. More
by mlovechio
October 07, 2019
Nonono If you will keep asking me to write lengthy reviews about trivial matters like an oil change, I will stop responding to such requests altogether. If you will keep asking me to write lengthy reviews about trivial matters like an oil change, I will stop responding to such requests altogether. More
by mgekhtma
October 07, 2019
Brandon Wilson- Golden Salesman of the Year. Can not say enough about Basney Honda and they beat salesman, Brandon Wilson. Not only is a genuine personality but a knowledgeable individual in all Can not say enough about Basney Honda and they beat salesman, Brandon Wilson. Not only is a genuine personality but a knowledgeable individual in all aspects of the sales process. If there was a book on customer relations Brandon would have written it. More
by colincarguy
October 07, 2019
Awesome service and super friendly staff . Also it was really fast, including a car wash. I was lucky that no one was before me. I was there for an oil change . Also it was really fast, including a car wash. I was lucky that no one was before me. I was there for an oil change More
by uriel
Employees Worked With
Matt Mulstay
October 07, 2019
Excellent and dedicated service The owner and salesmen were extremely kind and helpful in finding me the car I wanted. They were dedicated to helping me explore all options so that I The owner and salesmen were extremely kind and helpful in finding me the car I wanted. They were dedicated to helping me explore all options so that I drove away with the right car for me. More
by naturelover256
October 07, 2019
Always a good experience. We have been using Basney services for twenty years and have always been pleased. We have had five Honda’s over that time, all from Basney. I like We have been using Basney services for twenty years and have always been pleased. We have had five Honda’s over that time, all from Basney. I like working with Austin and on this particular visit I wanted an oil change and to have them look everything over for a road trip. Austin let me know I still had 50% oil life. I thanked him but still wanted everything done so I would be assured we were road ready. More
by RSLSKL
Employees Worked With
October 06, 2019
Basney has a solid service lineup! I feel good coming to Basney Honda as I know whatever I throw at the service team - they’re going to know how to take care of it. Matt has been awesom I feel good coming to Basney Honda as I know whatever I throw at the service team - they’re going to know how to take care of it. Matt has been awesome handling all my (female) descriptions & recreations of sounds I’ve recreated for him. Never once has he ran away when I pulled in - lol! Kudos to you Matt. What a fabulous front team of service! More
by Sherrie
Employees Worked With
Matt Mulstay
October 06, 2019
Best service people Basney service department always treats me like I am their only customer. They go over their check list with you. They listen to you. It is a great ex Basney service department always treats me like I am their only customer. They go over their check list with you. They listen to you. It is a great experience every time. More
by angbrechtel
Employees Worked With
October 06, 2019
Great salesmen. People listen and truly meet our needs Greg Shepard and Bob Briney are great to work with. They are not pushy and listen to their customers. I will go back there again and again. Greg Shepard and Bob Briney are great to work with. They are not pushy and listen to their customers. I will go back there again and again. More
by Murphyv
