Basney Honda

New Passport I was very happy with latest new car i got in the Passport. Bryan Smith was very knowledgeable about the Passport I purchased and very helpful in taki I was very happy with latest new car i got in the Passport. Bryan Smith was very knowledgeable about the Passport I purchased and very helpful in taking care of all the details. He was friendly and personable and listened to what I wanted and needed. More

Friendly, fair and fast. In the past 6 years I’ve purchased or leased 6 cars. Three of them have been from Basney and two of those have been from the same salesman, Bob Briney In the past 6 years I’ve purchased or leased 6 cars. Three of them have been from Basney and two of those have been from the same salesman, Bob Briney. I’m not someone who enjoys the car buying process at all but Basney and Bob make the process as quick, easy and painless as possible. When shopping for pre-owned vehicles their ‘no hassle, no haggle’ pricing makes things a lot quicker as well. No time is waisted waiting for a manager to approve an offer, which is what made my most recent purchase a breeze. I found the car that I wanted on Basney’s website, exchanged a few emails with Bob and before I knew it, I was driving off of the lot in my son’s new car. I can’t say a single negative thing about the dealership or salesman, but do recommend both to anyone looking for a new or pre-owned vehicle. More

The Basney Experience! I’ve had the pleasure of purchasing multiple automobiles from the Basney Team of professionals over the last 15 years and highly recommend them. Wheth I’ve had the pleasure of purchasing multiple automobiles from the Basney Team of professionals over the last 15 years and highly recommend them. Whether you’re there for an oil change (Austin Auffie is a class act) or to shop for a new car (Bob Briney Is spectacular), the experience is 2nd to none in the area. Lead by the A-team of Chip and Jay Basney and Chris McGowan, you’ll leave their dealership feeling good about your decision. They are as much, if not more, about creating relationships and customer satisfaction, than selling you a car. True to their slogan, it really is “that simple”. More

Service Basney Honda service is the very best.:)! Every employee I talk to is absolutely involved and concerned about my reason for being there. My last visit Basney Honda service is the very best.:)! Every employee I talk to is absolutely involved and concerned about my reason for being there. My last visit was for a recall but I want to share with everyone within my voice is how, in my mind, was BEYOND stellar customer service. In short.. I stopped in 4 minutes before service closing because I received notice “on my dashboard” that my keyfob thingies were low on batteries. Mind you, my last Honda I drove for 23 years! I was afraid I wouldn’t be able to start my car because the key thing had low battery. The three folks at the service window set my mind at ease, changed the batteries in both my key things and were smiling. They even had to fire up the computer to do this for me. I work retail and have for much of my adult life (I’m a senior citizen). I can’t give you good folks enough kudos for your good works! More

Service I’ve come to know. I have had my Honda serviced here since I’ve owned, I’m always treated as a friend and told exactly what my car needs and what it will cost me. I have had my Honda serviced here since I’ve owned, I’m always treated as a friend and told exactly what my car needs and what it will cost me. More

Everyone in the service Department i.s nice & professional.. B.rad .is exceptional--he just makes you feel he really cares and will go above and beyond what you expect. Would never go anywhere else for service.. B.rad .is exceptional--he just makes you feel he really cares and will go above and beyond what you expect. Would never go anywhere else for service...Have complete trust and confidence in Basney's service department. More

Awsome. Did a great job of keeping my vehicle serviced properly. Gives me confidence to drive my car on long road trips. Thank you very much. Did a great job of keeping my vehicle serviced properly. Gives me confidence to drive my car on long road trips. Thank you very much. More

My last visit with '97 Prelude I have been having my '97 Prelude serviced at Basney's Service Dept. since returning to Indiana in 2000. I had come to depend on the reliability of s I have been having my '97 Prelude serviced at Basney's Service Dept. since returning to Indiana in 2000. I had come to depend on the reliability of service from regular oil changes and checkups to more complex issues involving transmission and brakes. On Sept. 4, 2019 I brought it for what would be its last oil change at Basney. Brad signed me in and Craig W. performed the multi-point inspection. All good. At my request, Brad introduced me to Bob Briney who provided me with an estimate on the value of my beloved Prelude. At 175,000 miles, it was time -- even for a Honda. Earlier in the week an opportunity presented itself to update my wheels. A neighbor offered a newer (2002) Lexus with low mileage. So, while I suffered separation anxiety for my Silver Prelude, I bid it fond adieu on September 23. It's taken me a while to get back to you, but I didn't want to leave without expressing appreciation for the good service of 20 years that my Prelude received from the service managers and technicians and staff at Basney. Thank you very much. June More

Outstanding service experience Staff very attentive and easy to communicate with, both when scheduling service and explaining need for additional tasks. Work done at this location Staff very attentive and easy to communicate with, both when scheduling service and explaining need for additional tasks. Work done at this location over the past 10 years has always been up to my expectations or beyond. More

Five Star Service I scheduled my appointment online which was a piece of cake. I showed up at the scheduled time and everyone was friendly and willing to help. I was in I scheduled my appointment online which was a piece of cake. I showed up at the scheduled time and everyone was friendly and willing to help. I was in and out in no time. More