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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
October 15, 2019
Be Prepared to Pay! They do good work but are very expensive. Brought my car in for a 60,000 mile checkup. That plus new brakes all around was just south of $1,000. I They do good work but are very expensive. Brought my car in for a 60,000 mile checkup. That plus new brakes all around was just south of $1,000. I paid but will think twice about additional service here. More
by CBSOBEL
Verified Customer
October 15, 2019
The Best Awesome service department Plus my Salesmen, Brandon took tine our of his day to catch up with me on how I liked my HRV I was not buying but when I Awesome service department Plus my Salesmen, Brandon took tine our of his day to catch up with me on how I liked my HRV I was not buying but when I do I will be a repeat customer for him and the Basney dealership VERY HAPPY CUSTOMER Thank you More
by elkhartshort
Employees Worked With
Other Employees :
Cannot remember the service name Brad or Brian. Plus Matt I think, Brandon Wilson
October 15, 2019
Pleasant experience I decided to try your dealership for service. In past I would get oil changes done at another dealership and they made to many errors. Your service I decided to try your dealership for service. In past I would get oil changes done at another dealership and they made to many errors. Your service rep assured me they would do it right. I had no appt and was serviced quickly. The rep had them inspect and gave me suggestions for upcoming service work. Overall I was pleased. More
by Henemyer
Employees Worked With
Brian Lynn
October 15, 2019
Always Open It is never hard to get fit into an appointment. There are times when you may have to wait to get a repair done, but most times they have many open sl It is never hard to get fit into an appointment. There are times when you may have to wait to get a repair done, but most times they have many open slots. More
by JONATHANMICHIELS
Employees Worked With
October 15, 2019
Purchase of second vehicle I knew that if I was going to purchase another vehicle it would be Basney....have always felt comfortable with the buying experience there....can't al I knew that if I was going to purchase another vehicle it would be Basney....have always felt comfortable with the buying experience there....can't always say that about buying a car at other dealerships. More
by pattyann94086
October 14, 2019
New Car Lease Made the purchase/lease easy and smooth. Never felt pressured. All my questions and concerns were answered completely. Great experience!! Would reco Made the purchase/lease easy and smooth. Never felt pressured. All my questions and concerns were answered completely. Great experience!! Would recommend Basney Honda to everyone. More
by marucci1620
October 14, 2019
Great experience! Came in to have a LED headlight changed for the 2nd time. I was told when I called to make an appt that I would have to leave my car to have it done t Came in to have a LED headlight changed for the 2nd time. I was told when I called to make an appt that I would have to leave my car to have it done the next day. When I arrived to drop off my car they told me that they would get it done that night if I was willing to wait for it to be done. This was so nice and so much easier than me having to give up my car and make a 2nd trip! Thank you for getting me in. Great customer service! :) More
by SUNNY.VERNER
October 14, 2019
Brad is super helpful and I trust his recommendations! I came in thinking my car had a big problem but Brad had the team run diagnostics and it turns out it was an easy and quick fix. Brad is always super I came in thinking my car had a big problem but Brad had the team run diagnostics and it turns out it was an easy and quick fix. Brad is always super informative and I trust his recommendations. Pleasure to work with. More
by LINDSAYFCRAIG
Employees Worked With
Brad Pankow
October 14, 2019
Easy, stress free Bob was great-no pressure, straight forward. He made sure we were down with paperwork quickly and sat with us as long as we needed to learn all the ne Bob was great-no pressure, straight forward. He made sure we were down with paperwork quickly and sat with us as long as we needed to learn all the new tools on our new car. More
by Erica
October 14, 2019
2017 CRV Patrick was very friendly and was able to answer all of our questions. He made sure our buying experience was a pleasant one. He did an excellent jo Patrick was very friendly and was able to answer all of our questions. He made sure our buying experience was a pleasant one. He did an excellent job. More
by rob.keck
