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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
October 18, 2019
Just ok this past time The car wash was broken so I was not able to get it eashed. The color printer that prints out the test results was also broken so I was not able to ge The car wash was broken so I was not able to get it eashed. The color printer that prints out the test results was also broken so I was not able to get a print out of that. More
by BRIANHART06
Verified CustomerEmployees Worked With
I don't remember their names
October 17, 2019
Oil change I am from out of town and needed an oil change. I used to live in Plymouth and knew about Basney Honda. I called and scheduled an appointment to have I am from out of town and needed an oil change. I used to live in Plymouth and knew about Basney Honda. I called and scheduled an appointment to have this done. Brad got me right in, I had some popcorn and before I knew it the car was ready. Well done! More
by Alan
Employees Worked With
Brad Pankow
October 16, 2019
Vehicle Service Sometimes the wait is over an hour. No appointments are made for oil changes but wish there was not such a long wait. Usually takes more than two hour Sometimes the wait is over an hour. No appointments are made for oil changes but wish there was not such a long wait. Usually takes more than two hours. More
by Vb
Employees Worked With
October 16, 2019
Brake Pads Repaired Excellent service experience as usual. Service was explained thoroughly and performed timely. Convenience of the shuttle is very appreciated and was Excellent service experience as usual. Service was explained thoroughly and performed timely. Convenience of the shuttle is very appreciated and was very helpful. Professional, competent, and friendly. More
by MJA333
October 16, 2019
I should have confirmed! Promt and courteous service. At a previous service it was recommended a brake job be considered, so I asked to have them checked when I dropped off my Promt and courteous service. At a previous service it was recommended a brake job be considered, so I asked to have them checked when I dropped off my vehicle for another issue. This request was made at check in and during subsequent phone conversation. When informed the original issue had been resolved and the car was ready to be picked up I assumed the brakes had been looked at and were okay. I should have asked because they were not looked at and I will need to make another appointment to have this done. Overall I am very pleased with the service I have received! More
by BKSMOKER
Employees Worked With
Matt Mulstay
October 16, 2019
Service dept Friendly, helpful associates. Clean dealership - service area, bathrooms, waiting area. Multipoint inspection always explained in detail. Wait time on Friendly, helpful associates. Clean dealership - service area, bathrooms, waiting area. Multipoint inspection always explained in detail. Wait time on service work is usually close to what I’m told. More
by Gary
October 15, 2019
Pleasant and professional We appreciated the pleasant and professional experience in purchasing our vehicle. They were very accommodating in providing helpful information and a We appreciated the pleasant and professional experience in purchasing our vehicle. They were very accommodating in providing helpful information and answering all our questions. We are very happy with the vehicle we purchased. More
by dgsteffen69
October 15, 2019
Service visit Brad got me checked in, said it would not be a long wait. It wasn't. He explained what was done. I was on my way. Thanks! Brad got me checked in, said it would not be a long wait. It wasn't. He explained what was done. I was on my way. Thanks! More
by mariemccoy_46
Employees Worked With
Brad Pankow
October 15, 2019
Clear communication I appreciated the prompt and clear communication. Repair options were discussed and I was advised on which were most crucial to the continuing drivin I appreciated the prompt and clear communication. Repair options were discussed and I was advised on which were most crucial to the continuing driving performance of our 2007 CRV. FYI: Basney is the ONLY service provider that has worked on our car in its 12 years on the road! Won't let anyone else touch it. Thank you! More
by DOUGLC
Employees Worked With
Brian Lynn
October 15, 2019
"Professionalism" Brian was very helpful and professional. He made me feel welcome, answered my questions, and informed me what needed to be done to my vehicle, and ho Brian was very helpful and professional. He made me feel welcome, answered my questions, and informed me what needed to be done to my vehicle, and how long it would take. My vehicle was ready at the time he indicated and the checkout process was very easy as well. He was very professional. More
by RMARIN2
Employees Worked With
Brian Lynn
