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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
October 21, 2019
Nice, easy car buying experience. Bob was very thorough when sharing all the features of the vehicle. I felt he was honest and forthright with me. Nice experience as this is my 4th veh Bob was very thorough when sharing all the features of the vehicle. I felt he was honest and forthright with me. Nice experience as this is my 4th vehicle from Basney. More
by Dee
Verified Customer
October 21, 2019
Painless and great first time buying experience! Started the process on Monday and drove off by Thursday. Bryan kept constant contact with me and answered all the questions and concerns I had Started the process on Monday and drove off by Thursday. Bryan kept constant contact with me and answered all the questions and concerns I had More
by Seth
October 20, 2019
Job well done The service department did a good job with my hitch put on my passport. Brian answered my questions I head about vehicle. I appreciated it. The service department did a good job with my hitch put on my passport. Brian answered my questions I head about vehicle. I appreciated it. More
by jgrontkows
Employees Worked With
Brian Lynn
October 20, 2019
Salesman Patrick Hammer Patrick our salesman was great. He did not make me look at different vechles. He knew what we wanted and only showed those vechles. Great person to w Patrick our salesman was great. He did not make me look at different vechles. He knew what we wanted and only showed those vechles. Great person to work with. I will do more business with him. Joe Minder More
by joeminder9
October 19, 2019
Cooling flush & belt replacrments Great service, always willing to keep customer happy. Great technical advice on additional service needed in the future. Call back when car is done Great service, always willing to keep customer happy. Great technical advice on additional service needed in the future. Call back when car is done and ride back to house if needed. Never has the work performed been incorrect. Very happy.😁 More
by KENNETH.J.SWANSON
Employees Worked With
Brad Pankow, Matt Mulstay
October 18, 2019
emergency service Our Honda Accord did not start in our garage. We were able to get a jump start to bring the car in. Austin and service department had a new battery in Our Honda Accord did not start in our garage. We were able to get a jump start to bring the car in. Austin and service department had a new battery installed in about 30 minutes. Awesome! More
by MPRINCE47
October 18, 2019
SERVICE FRIENDLY AND ACCOMMODATING STAFF. IT WAS NICE THAT AUSTIN GREETED ME BEFORE ENTERING THE FACILITY TO INFORM ME THAT THE CAR WASH WAS BROKEN. IT WAS FRIENDLY AND ACCOMMODATING STAFF. IT WAS NICE THAT AUSTIN GREETED ME BEFORE ENTERING THE FACILITY TO INFORM ME THAT THE CAR WASH WAS BROKEN. IT WAS DISAPPOINTING TO LEARN, AS THIS IS THE SECOND TIME IT HAS HAPPENED, AND MY CAR REALLY NEEDED TO BE WASHED AND I DON'T COME IN VERY OFTEN FOR THIS SERVICE. More
by JFABLUE53
October 18, 2019
Diagnostic service Appreciated everyone’s efforts to diagnose, service and timely complete the repair work required. Staff was friendly and responsive and pleased to ha Appreciated everyone’s efforts to diagnose, service and timely complete the repair work required. Staff was friendly and responsive and pleased to have them perform the service. We have always had a good experience with the Basney team over the 10 years we have owned our Pilot. More
by KMNEAL
October 18, 2019
Replacement key programmed I purchased a replacement key online, had the key cut locally but didnt realize that it needed to be programmed by a dealer. Basney did a great job. I purchased a replacement key online, had the key cut locally but didnt realize that it needed to be programmed by a dealer. Basney did a great job. More
by c.stone
Employees Worked With
October 18, 2019
Very good Very attentive and proactive. Changed to a new battery without being asked to help ensure we had long battery life. Scheduled in someone from outside Very attentive and proactive. Changed to a new battery without being asked to help ensure we had long battery life. Scheduled in someone from outside to touch up wheels to ensure we were happy with a dealer demo vehicle with under 5k miles. More
by arwiseman10
