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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
October 25, 2019
Educational experience for all of us I really don’t like to say anything negative ... although I had to take car back for mistakes to be corrected, the folks with whom I did all my commun I really don’t like to say anything negative ... although I had to take car back for mistakes to be corrected, the folks with whom I did all my communicating from beginning to end were wonderful. The detailing now looks fantastic, like before. More
by SEWIENER
Verified CustomerEmployees Worked With
Don’t remember names ... gentleman who checked me in; ladies in check-out; both service managers ... all were courteous and friendly, yet very efficient.
October 24, 2019
Dealer did an excellent job My Mistake Bryan fixed it To those who read my first review here which I now have erased I owe Basney honda and especially Bryan Smith my apology . I messed up by pushing t To those who read my first review here which I now have erased I owe Basney honda and especially Bryan Smith my apology . I messed up by pushing the wrong buttons on our answering machine and did not hear Bryans message that our 2012 Odyssey was ready for pickup I got angry and wrote a very poor review about Basney Honda and Bryan Smith . After my wife pointed out to me my erroneous ways with the answering machine I humbly erased my not so nice review. Bryan took care of everything and had the car waiting for us at 10:30 Am just like he said the car was washed clean and spotless inside and out and everything was in good order . To sum it up this misunderstanding was my fault and Bryan did a great job Thank You Basney Honda and Brian Smith . Robert Sumption More
by B0B
October 24, 2019
Oil change and tire rotation Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were very current. Nice people overall More
by SNeeser
Employees Worked With
October 24, 2019
Oil Change Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as well as advice are greatly appreciated. More
by RLWEED
October 24, 2019
Service Interval Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work whil Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work while they worked on the car--that's excellent service! More
by JBB0
October 24, 2019
Quality staff and service Warranty work. Matt was friendly and genuinely concerned that our issue was resolved quickly and to our complete satisfaction. It could not have gone Warranty work. Matt was friendly and genuinely concerned that our issue was resolved quickly and to our complete satisfaction. It could not have gone smoother or more quickly. This is a first class dealership - management, sales and service. Family atmosphere where everyone cares. More
by satisfied customer
Employees Worked With
Matt Mulstay
October 23, 2019
Amazing Experience Very happy with my experience. I would highly recommend Basney Honda to friends, family, and coworkers. Bryan was amazing to work with and worked hard Very happy with my experience. I would highly recommend Basney Honda to friends, family, and coworkers. Bryan was amazing to work with and worked hard for me. More
by sara27
October 23, 2019
Service with a smile They took care of my problem which fell under warranty where another deal wanted to charge me for it. They were polite & professional. They talk to y They took care of my problem which fell under warranty where another deal wanted to charge me for it. They were polite & professional. They talk to you in person More
by Kheck
October 22, 2019
Postive service We drove in during the evening and were treated well. The service was completed within a reasonable time and some suggestions on future care was give We drove in during the evening and were treated well. The service was completed within a reasonable time and some suggestions on future care was given. No pressure. More
by ILEALYLE
Employees Worked With
Tech Walter M. & unk clerk, Matt Mulstay
October 22, 2019
Smooth oil change Basney Honda’s dealership is a great service center. They did such a great job on one car that I brought my other Honda in the same day! Basney Honda’s dealership is a great service center. They did such a great job on one car that I brought my other Honda in the same day! More
by STEPHANIE.MIRZA
Employees Worked With
Matt Mulstay
