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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
October 30, 2019
Helpful Bryan was helpful in finding us our new Pilot with the exterior/interior color combination we wanted. We were unable to find a 2019 but Basney worked Bryan was helpful in finding us our new Pilot with the exterior/interior color combination we wanted. We were unable to find a 2019 but Basney worked out a good price on a 2020. We love it. More
by smacspite
Verified CustomerEmployees Worked With
Bryan Smith
October 30, 2019
Was ok , a little long for oil change A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon More
by BS Miller
Employees Worked With
October 30, 2019
Very Accommodating Was traveling from out of town. Engine light began flashing and auto running a little rough. I needed a Place to take my Acura to check the problem. Was traveling from out of town. Engine light began flashing and auto running a little rough. I needed a Place to take my Acura to check the problem. I learned that I needed a new spark plug. More
by SJBanet
Employees Worked With
Brian Lynn
October 30, 2019
15 k Pilot service On time and on budget. Always customer centric. Fixed a rattle that I could not locate. I would highly recommend Basney Honda despite requiring 25 wor On time and on budget. Always customer centric. Fixed a rattle that I could not locate. I would highly recommend Basney Honda despite requiring 25 words for my review. More
by rh828991
Employees Worked With
Brad Pankow
October 30, 2019
Great people great service Friendly experienced and helpful. Best shuttle service I have ever used! Vehicle ready as promised and was washed! Nothing compares to dealer service. Friendly experienced and helpful. Best shuttle service I have ever used! Vehicle ready as promised and was washed! Nothing compares to dealer service. Thank you! More
by D.A.MCMURTRIE
Employees Worked With
Brad Pankow
October 29, 2019
Traded in and purchased used Honda CR-V Thank you to Chip and Bob for making my experience with Basney Honda a very easy smooth process. My concerns with buying a used vehicle were put to re Thank you to Chip and Bob for making my experience with Basney Honda a very easy smooth process. My concerns with buying a used vehicle were put to rest after speaking with them! More
by tmataway
October 29, 2019
Customer service was amazing. We were dropping our vehicle off at 7:00 pm for an air back recall service the next morning. I was surprised they were still open and the technician a We were dropping our vehicle off at 7:00 pm for an air back recall service the next morning. I was surprised they were still open and the technician asked if we wanted it done right then. Worked out perfectly, we went to have a bite to eat and came back before 8:00 and picked it up. Saved us trying to get across town the next day after work! More
by KATORB8
October 26, 2019
Professional and reliable service I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable waiting area. I was told it needed new tires to prepare it for winter driving. The tires were in stock. Austin kept me informed as to when to expect my service to be completed. My service experience was professional and reliable. I will return for additional service as needed. More
by MILLER_DS12
Employees Worked With
October 25, 2019
Ideal Real Deal I went into Basney Honda looking for a used Honda Odysyysey. I was greeted by sales person Scott Allen. Professional, kind, honest. Three hours lat I went into Basney Honda looking for a used Honda Odysyysey. I was greeted by sales person Scott Allen. Professional, kind, honest. Three hours later I drove the van off the lot. He walked me through every step, never in a hurry. Great person to talk with. They helped my secure financing and the deal was done. I would recommend Scott Allen as a great contact at Basney Honda. Thank you! More
by Odysight
October 25, 2019
Not true to words I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detail I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detailed estimate and they just left out all the things I asked for. More
by Annoyed_33
